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Generalist, Human Resources

RXO · Chicago, IL · $65,000–$70,000 a year · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an onboarding program you helped improve. What changed for new hires because of your work?

What they are checking: Whether they can partner with Learning and Development to make onboarding better, not just process paperwork.

Tell me about a time you had to deliver an unpopular policy or decision to employees.

What they are checking: Whether they can communicate workplace goals clearly and stand behind decisions without losing employee trust.

Describe how you build trust with managers so they come to you early instead of after a problem has grown.

What they are checking: Whether they act as a business partner that managers seek out, not a policy enforcer they avoid.

This role is fully onsite in Chicago, Monday through Friday. What does being present on the floor let an HR generalist do that remote work does not?

What they are checking: Whether they see visibility and walking the floor as part of the job, which fits an onsite role.

What would you do

A manager comes to you wanting to fire an employee today after one bad week. How do you respond?

What they are checking: Whether they slow down a risky decision, check documentation and protect the company while staying helpful.

Logistics offices can be fast and high-pressure. How would you help keep employees engaged in that kind of environment?

What they are checking: Whether they understand the business pace and have practical ideas for engagement beyond events.

An employee tells you something in confidence that you are required to act on. How do you handle it?

What they are checking: Whether they know the limits of confidentiality in HR and explain them honestly to employees.

About the work

You run exit interviews. How do you turn what people say on the way out into trends that leaders will act on?

What they are checking: Whether they can collect honest exit data and present it in a way that drives change.

Walk me through how you would investigate an employee complaint about a supervisor.

What they are checking: Whether they run a fair, documented and confidential investigation that would stand up to review.

Which employment laws come up most in a generalist role in Illinois, and how do you stay current on them?

What they are checking: Whether they know their compliance basics and have a habit of keeping that knowledge up to date.

What HR data would you track to know whether this office is healthy, and what would you do with it?

What they are checking: Whether they use data like turnover and onboarding results to guide action plans.

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The full job description

As published by RXO.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $65,000-$70,000 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Generalist, Human Resources at RXO, you’ll communicate workplace goals and deliver appropriate action plans for implementation. We’ll count on your skills and experience to be a champion of our company values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and RXO. Work Location & Schedule: This role is based onsite at our Chicago office, located at 2545 W Diversey Ave, 3rd Floor, Chicago, IL 60647 . The position follows an onsite work schedule, Monday through Friday. What your day-to-day will look like: • Support with leading a successful on-boarding experience and practices by partnering with the Learning and Development team while understanding the business needs and demands • Conduct exit interviews and capture data to build trends for continuous improvement • Lead efforts of the day-to-day support of HR data changes in collaboration with a shared services team • Assist in the development and implementation of programs or information regarding HR policies, procedures or information; review and analyze data in Excel as needed • Support a values-based culture by driving the highest level of employee engagement. Assist local engagement committee with coordinating and driving value add engagement activities • Analyze employee feedback data and build trends and actionable items. Lead employee roundtable discussions • Assume the role of lead for the local internship program and employee development programs with support from the greater HR team and leaders • Support various HR duties which include reasonable accommodation requests and drafting pertinent communications at the site level and at the corporate level on the internal social platform • Support with leader skip-level feedback process, training compliance, etc. What you’ll need to excel: At a minimum, you’ll need: • Bachelor’s degree or equivalent related work or military experience • 1 year of experience as a HR generalist or an equivalent combination of education and experience It’d be great if you also have: • Demonstrated functional knowledge of HRIS programs (Workday would be best) and Microsoft Office specifically Microsoft Excel, including experience with advanced Excel functions such as VLOOKUPs, pivot tables, etc. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits • Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .

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