JobsMotorola Solutions

Financial/Billing Analyst

Motorola Solutions · Chicago, IL

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you found an error in your own work before someone else caught it. What did you do next?

self-checking habits and honesty about mistakes, since billing accuracy is the core of the job

Describe a time you had to get information from another department to solve a problem, and that department was slow to respond.

persistence and interpersonal skill in cross-functional collaboration, which the job explicitly requires

Tell me about a time you had to explain something financial or technical to someone who didn't have that background.

communication skills needed for both customer inquiries and internal presentations

Have you ever suggested a way to automate or simplify a manual task? What happened when you brought it up?

initiative around the process improvement and automation work mentioned in the posting

What does 'high-energy environment' mean to you based on your past experience, and how do you personally stay accurate when things move fast?

whether the candidate can back up the posting's language about a fast-paced setting with a real example

Technical

Walk me through how you would investigate a situation where a customer's invoice doesn't match what they were quoted or what they've paid.

whether the candidate has a logical, methodical approach to reconciling discrepancies rather than just escalating them

This role sits on the Federal Credit Team, which means orders often have extra layers of compliance. What comes to mind when you think about what could go wrong if billing doesn't follow the right process on a government contract?

awareness that federal billing carries regulatory and audit risk beyond standard commercial invoicing

What spreadsheet or reporting tools have you used to track large volumes of records, and can you give an example of something you built or maintained?

concrete comfort with Windows or Google-based tools mentioned in the posting, not just familiarity

How do you keep track of documentation so that if an auditor asked you to justify a billing decision from three months ago, you could pull it up quickly?

organizational habits around recordkeeping for audit and compliance readiness

Situational

A customer calls upset because they were billed twice for the same order. What do you say to them, and what do you do internally to fix it?

ability to stay professional under pressure while actually driving a fix, not just soothing the customer

If you noticed the same billing error happening across multiple invoices, how would you figure out if it's a one-off mistake or something in the process that needs fixing?

ability to think beyond the immediate ticket toward root-cause and process improvement

Picture this: it's month end, invoice volume is high, and you're getting customer calls at the same time you're supposed to close out billing records. How do you decide what to prioritize?

time management and judgment under competing deadlines in a high-volume environment

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview North America Credit Team is a department of Motorola Solutions in Chicago, which gives you an opportunity for personal growth in a well-known organization. The center is a part of our global network which provides world-class finance accounting services to Motorola branches across North America. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life. Job Description This position is for a Financial/Billing analyst supporting credit processes within the Federal Credit Team. Responsibilities include: • Ensure accurate and timely invoicing to customers while maintaining proper billing records • Investigate and resolve discrepancies between customer orders, invoices, and payments   • Address customer inquiries related to billing in a timely and professional manner   • Collaborate with internal teams to troubleshoot errors and implement corrective actions   • Support the implementation of automation tools and process enhancements to improve accuracy and efficiency   • Ensure adherence to company policies, industry standards, and legal requirements in order validation and billing activities   • Maintain proper documentation for audits and compliance reviews   Additional Knowledge/Skills:  • Detail oriented • Proven achievement in a high-energy environment • Experience developing collaborative relationships • Experience delivering presentations • Proficient computer skills with emphasis on Windows or Google based applications This position offers a hybrid work arrangement based in our Chicago, IL one to two days per week. Target Base Salary Range: $55,000 - $65,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RO1 Basic Requirements • Bachelor’s Degree in Finance or Accounting • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position Travel Requirements Under 10% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.  We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this  Reasonable Accommodations Form  so we can assist you.

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