JobsAdvocate Health

Environmental Services Assistant

Advocate Health · Milwaukee, WI

Posted Sep 7, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to clean a room quickly because a patient was about to be moved in. How did you handle it?

whether the candidate can work under time pressure without cutting corners on quality

Tell me about a time a nurse or doctor needed a room turned around fast while you were in the middle of another task. What did you do?

ability to reprioritize and communicate with clinical staff without causing friction

This job means being on your feet most of the shift and lifting or pushing things like hospital beds. How do you know you can handle that kind of physical work?

honest self-assessment of physical readiness for the role

Tell me about a time you had to work somewhere alone without someone checking on you constantly. How did you stay on task?

self-motivation and reliability when unsupervised

Describe a time you had a disagreement with a coworker or supervisor about how a task should be done. How did you resolve it?

conflict resolution and ability to follow department procedures even when they disagree

Technical

Walk me through how you would clean a patient room after someone with an infectious condition has left.

basic understanding of infection control and terminal cleaning steps

How do you separate regular trash, recyclables, and medical or hazardous waste in your daily work?

understanding of waste sorting rules that protect patients and staff

What protective equipment would you wear before handling soiled linen, and why?

basic safety knowledge around bodily fluids and PPE use

How comfortable are you using a computer or handheld device to log tasks or order supplies?

basic digital literacy required for inventory and task tracking systems

Situational

You find blood on the floor in a hallway near the ER. What do you do first?

knowledge of biohazard and spill response protocol, and prioritizing safety

What would you do if you noticed a piece of equipment, like a buffer or scrubber, wasn't working right?

attentiveness to safety and willingness to report problems instead of ignoring them

How do you keep a supply closet or cart organized so you're not wasting time looking for things during a shift?

organizational habits and self-management without close supervision

A patient's family member asks you a question about their loved one's care while you're cleaning the room. What do you say?

understanding of boundaries and customer service in a sensitive setting

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: Status: Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Part-Time and Full-Time Pay Range: $18.85 - $28.30 Major Responsibilities: • Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells. • Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Assists in cleaning emergency spills as requested. • Dusts and damp mops floors in patient and exam rooms, corridors, stairwells, restrooms, and other areas of the facility. • Replaces cubicle and window coverings. • Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines. • Sorts, stocks and delivers linens. Gathers and prepares soiled linen for transportation. • Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas. • Fills and cleans supply dispensers. • Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost effective manner. Keeps housekeeping closet organized and clean. • Reports any mechanical failures or unsafe conditions to the supervisor. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • No Formal Education. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Ability to follow and understand oral and written instructions and communicate with others. • Ability to work alone and to understand the physical arrangements of the facilities. • Performs tasks without disrupting operations of the doctors, nurses, patients, public, and other staff. • Ability to set priorities, be aware of and follow department policies and procedures in all situations. • Basic computer skills. • Excellent customer service skills. Physical Requirements and Working Conditions: • Must be able to: • lift up to 35 lbs. from floor to a maximum 5 ft. • lift and carry up to 20 lbs. at waist height a reasonable distance. • Must be able to: • push/pull with 50 lbs. of force. • Must be able to bend, stoop, kneel, reach above shoulders, and crawl to complete tasks. • Must also be able to push/pull/drag equipment such as hospital beds, and lift items weighing up to 50 lbs. • Must be able to be on feet the majority of the time with both walking/standing throughout the shift. • Must have ability to wear protective clothing as will be exposed to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen, infectious waste (blood and body fluids). Requires that incumbent be familiar with policies on handling infectious and hazardous waste. • Must have ability to operate vacuum cleaners, mopping equipment, buffer or burnisher, automatic scrubber, up to six-foot stepladder, and other cleaning tools. • Operates all equipment necessary to perform the job, including telephones, zone phones, and pagers. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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