JobsAdvocate Health

Environmental Services Assistant

Advocate Health · Burlington, WI

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to clean a room quickly because a patient was waiting, but you still needed to do it right. How did you handle that?

whether the candidate balances speed pressure with thoroughness in patient care areas

Have you ever worked with strong chemicals or cleaning solutions before? What did you do to keep yourself and others safe?

comfort and safety habits around germicidal solutions and PPE

Tell me about a time you noticed something broken or unsafe, like a loose railing or a wet floor with no sign. What did you do?

initiative in reporting hazards and understanding of the reporting chain to a supervisor

Tell me about a time you had to work by yourself for a long stretch without much direction. How did you stay on task?

self-motivation and reliability when working alone, which this role requires often

You're working the 3 to 11:30 shift, and it's your third weekend in a row plus a holiday. How do you keep your energy and attitude up during a schedule like that?

honesty about fit with the required rotating weekend and holiday schedule

Technical

Walk me through how you would clean and prepare a room after a patient is discharged, before the next patient can be moved in.

basic understanding of terminal cleaning sequence and urgency around bed turnover

If you found blood or another body fluid on the floor that wasn't part of a scheduled task, what would you do first?

knowledge of infection control priorities and whether they know to isolate the hazard before cleaning

How do you separate regular trash from medical or hazardous waste, and why does that matter?

basic grasp of infection control guidelines for waste handling

How do you keep track of everything you need to clean during a shift, especially if your schedule gets interrupted?

organizational skills and ability to set priorities without close supervision

Situational

What would you do if you walked into a patient room to clean it and the patient was there, maybe sleeping or in the middle of a visit with family?

awareness of patient dignity and privacy, and comfort working around people in vulnerable moments

This job has you on your feet the whole shift, lifting up to 50 pounds and pushing equipment like hospital beds. How do you prepare yourself physically for that kind of work?

realistic self-assessment of physical demands and stamina

Say you run out of a supply, like paper towels or hand soap, in a busy area. How would you handle restocking without leaving the area unattended too long?

ability to manage inventory and prioritize tasks independently

A nurse asks you to step out of a room right in the middle of your cleaning because they need to get to a patient. What do you do?

flexibility and understanding that clinical staff needs take priority in a hospital setting

If a patient or family member seemed upset or confused while you were cleaning near them, how would you respond?

customer service skills and composure around distressed patients or families

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 11906 AMC Burlington - Environmental Services Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: 2nd shift 3:00 pm to 11:30 pm, work every 3rd weekend and rotating holidays. Pay Range: $18.85 - $28.30 Major Responsibilities: • Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells. • Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Assists in cleaning emergency spills as requested. • Dusts and damp mops floors in patient and exam rooms, corridors, stairwells, restrooms, and other areas of the facility. • Replaces cubicle and window coverings. • Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines. • Sorts, stocks and delivers linens. Gathers and prepares soiled linen for transportation. • Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas. • Fills and cleans supply dispensers. • Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost effective manner. Keeps housekeeping closet organized and clean. • Reports any mechanical failures or unsafe conditions to the supervisor. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • No Formal Education. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Ability to follow and understand oral and written instructions and communicate with others. • Ability to work alone and to understand the physical arrangements of the facilities. • Performs tasks without disrupting operations of the doctors, nurses, patients, public, and other staff. • Ability to set priorities, be aware of and follow department policies and procedures in all situations. • Basic computer skills. • Excellent customer service skills. Physical Requirements and Working Conditions: • Must be able to: • lift up to 35 lbs. from floor to a maximum 5 ft. • lift and carry up to 20 lbs. at waist height a reasonable distance. • Must be able to: • push/pull with 50 lbs. of force. • Must be able to bend, stoop, kneel, reach above shoulders, and crawl to complete tasks. • Must also be able to push/pull/drag equipment such as hospital beds, and lift items weighing up to 50 lbs. • Must be able to be on feet the majority of the time with both walking/standing throughout the shift. • Must have ability to wear protective clothing as will be exposed to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen, infectious waste (blood and body fluids). Requires that incumbent be familiar with policies on handling infectious and hazardous waste. • Must have ability to operate vacuum cleaners, mopping equipment, buffer or burnisher, automatic scrubber, up to six-foot stepladder, and other cleaning tools. • Operates all equipment necessary to perform the job, including telephones, zone phones, and pagers. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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