JobsAdvocate Health

Environmental Services Assistant

Advocate Health · WI

Posted Sep 9, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to clean a room quickly because a patient was being moved in, but you also had to make sure it was done right. How did you handle that?

whether the candidate can balance speed with thoroughness under real hospital pressure

Tell me about a time you noticed something unsafe, like a wet floor or broken equipment, and what you did about it.

proactive reporting habits and safety mindset

Tell me about a time you had to deal with a difficult or upset patient or family member while you were working nearby.

customer service skills and composure around vulnerable people

Why does this kind of work, keeping a hospital clean and safe, matter to you?

genuine motivation and understanding of the role's impact on patient care

Tell me about a time you had to follow a set of rules or a checklist closely, even when it felt slow or repetitive.

reliability and willingness to follow protocol consistently

Technical

Walk me through how you would clean a patient room after discharge, from start to finish.

basic knowledge of proper cleaning sequence and infection control practice

What do you know about handling hazardous or medical waste, like blood or body fluids?

awareness of infection control and safety protocols even without formal training

How do you keep track of your supplies, like linens and cleaning chemicals, so you don't run out in the middle of a shift?

organizational skills and basic inventory responsibility

What's your experience with equipment like buffers, burnishers, or automatic scrubbers?

hands-on familiarity with the machines used in the role

Situational

Say you're cleaning a hallway and a nurse asks you to move out of the way quickly because they need to get a patient through. What do you do?

ability to stay flexible and not disrupt clinical operations

This job has you on your feet most of the shift, lifting up to 35 or even 50 pounds, pushing beds, and using ladders. How do you feel about that kind of physical work day to day?

honest self-assessment of physical capability and stamina for the role

How would you handle a situation where you're asked to clean an area and you're not sure what chemical or process is safe to use there?

judgment about following procedure rather than guessing

You're working alone on a unit and get pulled in two directions, a spill in one room and a supply request in another. How do you decide what to do first?

prioritization skills when working independently

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 11906 Aurora Lakeland Medical Center - Environmental Services Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: mid shift hours 2pm-6pmpm Monday through Friday Pay Range: $18.85 - $28.30 Major Responsibilities: • Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells. • Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Assists in cleaning emergency spills as requested. • Dusts and damp mops floors in patient and exam rooms, corridors, stairwells, restrooms, and other areas of the facility. • Replaces cubicle and window coverings. • Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines. • Sorts, stocks and delivers linens. Gathers and prepares soiled linen for transportation. • Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas. • Fills and cleans supply dispensers. • Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost effective manner. Keeps housekeeping closet organized and clean. • Reports any mechanical failures or unsafe conditions to the supervisor. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • No Formal Education. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Ability to follow and understand oral and written instructions and communicate with others. • Ability to work alone and to understand the physical arrangements of the facilities. • Performs tasks without disrupting operations of the doctors, nurses, patients, public, and other staff. • Ability to set priorities, be aware of and follow department policies and procedures in all situations. • Basic computer skills. • Excellent customer service skills. Physical Requirements and Working Conditions: • Must be able to: • lift up to 35 lbs. from floor to a maximum 5 ft. • lift and carry up to 20 lbs. at waist height a reasonable distance. • Must be able to: • push/pull with 50 lbs. of force. • Must be able to bend, stoop, kneel, reach above shoulders, and crawl to complete tasks. • Must also be able to push/pull/drag equipment such as hospital beds, and lift items weighing up to 50 lbs. • Must be able to be on feet the majority of the time with both walking/standing throughout the shift. • Must have ability to wear protective clothing as will be exposed to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen, infectious waste (blood and body fluids). Requires that incumbent be familiar with policies on handling infectious and hazardous waste. • Must have ability to operate vacuum cleaners, mopping equipment, buffer or burnisher, automatic scrubber, up to six-foot stepladder, and other cleaning tools. • Operates all equipment necessary to perform the job, including telephones, zone phones, and pagers. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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