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Credit Clerk

Sysco · Woodridge, IL · Full time

Posted Jul 31, 2025 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to collect from a customer who was behind on payments.

What they are checking: Whether they can be firm on money while keeping a customer relationship worth keeping.

Tell me about a time you made an error in an account or a decision. How did you catch it and correct it?

What they are checking: Whether they own mistakes in a detail-heavy role where errors cost real money.

Have you taken any NACM credit courses, or how have you learned credit practices on the job?

What they are checking: Whether they have invested in learning commercial credit beyond basic on-the-job tasks.

What would you do

Sales wants a big new account approved today, but the application is incomplete. How do you handle it?

What they are checking: Whether they can protect the company from risk while still helping sales close the deal.

An approved customer starts paying slower and slower. What would you do before it becomes a problem?

What they are checking: Whether they spot warning signs early and act before the balance becomes uncollectible.

How do you write an email telling a customer their credit request was denied or reduced?

What they are checking: Whether they can deliver unwelcome news clearly and professionally without damaging the relationship.

About the work

A new National Account submits a credit application. Walk me through how you'd decide on a credit limit.

What they are checking: Whether they weigh trade references, financials and risk instead of approving based on account size.

What sources do you use to check a business's creditworthiness, and which do you trust most?

What they are checking: Whether they have real B2B credit experience with references, bank checks and credit reports.

What A/R software have you used, and how comfortable are you working in SAP?

What they are checking: Whether they can work in the systems this team uses, including the SAP experience the posting prefers.

How would you use Excel to track the status of pending credit applications?

What they are checking: Whether they can organize their own work so no application gets lost or forgotten.

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The full job description

As published by Sysco.

Company: US0670 Edward Don Sales Territory: None Zip Code: 60517 Travel Percentage: 0 Compensation Range: $19.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco’s Benefits, please visit https://SyscoBenefits.com SUMMARY The Credit Assistant 2 is responsible for the accurate and timely determination of credit worthiness for new National Accounts in accordance with established policies, practices, and procedures in a manner that will contribute to the profit of the company. KNOWLEDGE, SKILLS, AND ABILITIES Required: High school degree and a minimum of 1 year credit and collection experience with a manufacturer, distributor or wholesaler extending commercial credit (business to business). Intermediate Word and Excel skills, exposure to automated A/R software, and excellent verbal and written communication skills. Strong interpersonal and negotiation skills and analytical and detail orientation. Preferred: SAP experience, Associate Degree, credit experience in distribution or manufacturing environment or NACM Credit courses. ESSENTIAL DUTIES • Reviews credit applications and new account set-up sheets for accuracy and completeness • Establishes customer account numbers in SAP and responsible for notifying sales representatives of credit terms and conditions • Conducts credit investigations by contacting business references, credit bureaus and financial institutions in order to check credit worthiness • Establishes customer accounts for new and existing locations • Makes necessary changes to customer’s master file requested by Credit Management • Effectively communicates verbally and in writing with all levels of internal and external customers • Keeps staff updated and current on status of credit files for existing customers • Maintains departments customer files • Performs other duties as assigned #LI-EJ1 OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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