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Contract Billing Coordinator

Sysco · Woodridge, IL · Full time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a billing error after the invoice went out.

What they are checking: Whether they correct mistakes openly and quickly with the customer.

You talk with project managers, contractors and customers daily. How do you keep those relationships smooth when money is involved?

What they are checking: Whether they stay professional and clear in conversations that can become tense.

What would you do

A contractor hasn't paid a project invoice in 60 days. How do you go about collecting?

What they are checking: Whether they follow up persistently and find the real reason payment is stuck.

A project manager asks you to invoice before the work is actually complete. What do you do?

What they are checking: Whether they follow billing rules and contract terms even under pressure from internal partners.

About the work

Walk me through how you'd invoice a general contractor for an equipment project from start to closeout.

What they are checking: Whether they understand progress billing and the closeout documents contractors need before they pay.

What closeout documents do general contractors usually require, and what happens if one is missing?

What they are checking: Whether they know that missing paperwork like lien waivers can hold up payment for weeks.

How would you review project inventory to make sure what we billed matches what was delivered?

What they are checking: Whether they reconcile billing to delivered equipment so the company neither overbills nor leaves money behind.

What is job costing, and how would you use it to spot a project that's losing money?

What they are checking: Whether they can compare actual costs against the budget for a project and raise concerns early.

How would you calculate a commission and track a salesperson's draw balance?

What they are checking: Whether they handle commission math carefully, since errors directly affect someone's paycheck.

How do you use Excel to keep track of many projects at different billing stages?

What they are checking: Whether they can organize a large set of projects so nothing falls through the cracks.

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The full job description

As published by Sysco.

Company: US0670 Edward Don Sales Territory: None Zip Code: 60517 Travel Percentage: 0 Compensation Range: $22.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco’s Benefits, please visit https://SyscoBenefits.com SUMMARY Responsible for the invoicing of General Contractors and Customers for equipment projects, providing project billing & closeout documents and collecting payment for equipment projects. Also performs accounting functions such as reviewing project inventory, job costing, commission calculation & draw balance tracking. Will have daily contact with project managers, general contractors and customers in an effort to effectively invoice projects. KNOWLEDGE, SKILLS, AND ABILITIES Required: • High School Diploma or equivalent and applicable experience in an accounting or finance reconciliation or billing role OR Associate's Degree with applicable coursework in accounting, finance, or business OR equivalent combination of education and experience • Working knowledge of Word and Excel, strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. • Excellent communication and time management skills. Preferred: • Associate degree, 2+ years of experience in sales or customer service experience in an office environment and previous SAP experience. ESSENTIAL DUTIES • Utilize SAP System to bill customers • Utilize AutoQuotes and system inventory as a reference to invoice customers. • Follow up with customers on past due A/R invoices. • Bill General Contractors (GC) through SAP system as well as prepare GC’s progress billing Pay Application. • Reconcile between the system and general contractors progress billing pay application. • Track retainage by projects. • Learn and use 3rd party billing software such as, Textura, GC Pay, Project Mates when required. • Contact general contractors and customers to collect payment on monthly progress billing pay applications. • Complete lien waivers and other GC contract documents when required. • Review project inventory and apply to cost (ATC) items not billable to customers. • Process customer credits such as returns, sales allowances and tax credits. • Prepare project billing backlog • Work with Assistant Project Managers (APM’s) to obtain vendor invoices required for billing. • Invoice customers for design fees. • Follow up on customer payment. • Prepare, calculate & distribute sales rep commission reports (monthly). • Distribute platinum/spiffs to sales reps (quarterly). • Cross train on new customer set up and GC prequalification. • Perform other duties as assigned. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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