Jobs › Endeavor Health

Credentialing Specialist

Endeavor Health · Chicago, IL · $25.36–$38.04 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found something in a file, like a malpractice claim or sanction, that needed to go to the committee.

What they are checking: Whether they recognize red flags and escalate them properly instead of deciding on their own.

How do you stay organized when you're juggling dozens of files waiting on outside responses?

What they are checking: Whether they use follow-up reminders and notes so files don't stall while waiting on others.

Tell me about a time you handled confidential provider information carefully.

What they are checking: Whether they respect the privacy of peer review and personal data in credentialing files.

What would you do

You find a gap in a provider's work history and the application doesn't explain it. What do you do?

What they are checking: Whether they follow up and document an explanation instead of passing an incomplete file along.

A department chair calls asking why their new doctor isn't approved to start Monday. How do you handle it?

What they are checking: Whether they can explain where the file stands clearly and hold to the process while trying to speed what they can.

About the work

The CVO handles more than 7,000 providers. How do you keep track of initial applications and three-year reappointments without missing deadlines?

What they are checking: Whether they have a real system for tracking expirations and cycles at large volume.

Walk me through how you primary source verify a physician's license, board certification and training.

What they are checking: Whether they know which sources count as primary under TJC and NCQA rules and how to document them.

How is hospital privileging different from enrolling a provider with a health plan or a CMS revalidation?

What they are checking: Whether they understand the different credentialing streams this CVO runs and why each one matters.

Provider data you enter feeds Workday, the data warehouse and Epic. Why does accuracy matter so much there?

What they are checking: Whether they understand that one wrong entry can break billing, directories and scheduling across the system.

Which credentialing software have you used, and how quickly do you learn a new one?

What they are checking: Whether their system skills will let them handle heavy volume soon after starting.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $25.36 - $38.04 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Credentialing Specialist • Location: Chicago, IL • Full Time: 40 hours per week • Hours: Monday-Friday, 7:30a-4:30p A Brief Overview: The Central Verification Office (CVO) Credentials Specialist processes applications and enrollment for 7000+ providers who request to be part of one or all the following: a hospital medical staff, be enrolled in a government health plans, belong to and IPA/PHO or to the Clinically Integrated Network (CIN) are require managed care credentialing and rostering to our contracted health plans. The specialist also processes reappointments for each provider which are processed every three years, and revalidation for CMS. Builds and maintains each provider's data profile, which feeds other enterprise-wide systems such as Workday, Data Warehouse and Epic. The CVO serves the entire Endeavor system, and processes physicians, advanced practice professionals and other allied health professionals who are allowed to bill under state law and payor contracts. What you will do: • Processes initial and reappointment applications g utilizing credentialing software, verifies application elements according to Endeavor health policies, regulatory standards (TJC, CMS..), state and federal laws and third party payor contracts. • Critically reviews provider data and verification results to identify any red flags, privilege request issues, and any other application issues and communicates with key stakeholders (HR, hiring managers, practice managers, Chairman and Division Heads) to resolve prior to releasing to the site/requestor. • Enroll, revalidate, and modify billing providers in government plans (Medicare/Medicaid) and input/update data as appropriate to assure successful enrollment and retention of providers for revenue cycle. • Collaborate with network management to assure plan data is accurate and provider verification is sent to Endeavor Health physician partners for review and approval. • What you will need: • High School Required • 2 Years credentialing experience preferred. • Ability to make administrative/procedural decisions and judgements. • Ability to investigate and analyze information and draw conclusions. • Ability to process computer data, format and generate reports. • Ability to communicate effectively, both orally and in writing. • Ability to foster a cooperative working environment. • Ability to participate positively in a team environment. • Ability to multitask, manage multiple priories, customers, and deadlines. • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. • Knowledge of PECOS enrollment for Medicare • Knowledge of Medicare Railroad enrollment system under Palmetto GBA • Knowledge of IMPACT enrollment system for IL Medicaid • Knowledge of MSOW Credentialing Software and Reporting • Knowledge of standards and rules for ABMS Board Certification • Knowledge of related accreditation and regulatory certification requirements: TJC, CMS, DNV, ACHC • Knowledge of medical credentialing, provider privileging and standards. • Knowledge of Bylaws, policies and regulations of Endeavor hospitals and legal environment in which they operate. • Certified Provider Credentials Specialist (CPCS) thru National Association Medical Staff Services (NAMSS) Required Benefits (for full and part-time positions): • Premium pay for eligible employees • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking at designated locations • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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