Jobs › Medical College of Wisconsin

Coding Specialist II - Clinical Practice Services

Medical College of Wisconsin · Wauwatosa, WI · Full time

Posted Jul 30, 2026 · We last checked this listing on Oct 6, 2026

Apply at Medical College of Wisconsin

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a physician's documentation was missing something you needed to bill. How did you ask for it, and how did it go?

What they are checking: Whether they can get busy physicians to fix documentation without sounding like they are scolding them.

This role can be remote within MCW's registered payroll states. How do you stay accurate and on pace when nobody is watching your queue?

What they are checking: Whether they have real habits for productivity and accuracy that hold up without in-person oversight.

How do you stay current when CPT and ICD-10-CM codes and payer rules change each year?

What they are checking: Whether they keep their knowledge current on purpose, since outdated coding quietly costs money and creates audit risk.

Tell me about a coding error you made that someone else caught. What happened after that?

What they are checking: Whether they own mistakes and change their process, which matters more than claiming they never make any.

What would you do

You notice charges from one clinic have dropped off for three days. Who do you contact and what do you check first?

What they are checking: Whether they treat charge flow reconciliation as active monitoring and know where charges usually get stuck.

A department administrator pushes you to code a visit at a higher level than you think the note supports. How do you handle that conversation?

What they are checking: Whether they hold the line on compliance under pressure while keeping the working relationship intact.

You're coding for several clinical departments at once and two of them both say their backlog is urgent. How do you decide what to do first?

What they are checking: Whether they prioritize by timely filing limits and dollars at risk rather than by who is loudest.

About the work

Walk me through how you decide between an inpatient abstraction approach and ambulatory coding when a chart lands in your queue.

What they are checking: Whether they understand that the setting changes the coding rules, not just the workflow.

A surgical note supports the main procedure but you think a modifier is needed for a second procedure in the same session. How do you decide which one, and when do you go back to the surgeon?

What they are checking: Whether they know modifier logic well enough to apply it and humble enough to query when documentation is thin.

You get an electronic charge edit that says the ICD-10 code doesn't support medical necessity for the CPT code. What do you do next?

What they are checking: Whether they fix edits by checking documentation rather than swapping codes until the claim passes.

How do you track down the root cause when you see the same denial reason come back across many claims?

What they are checking: Whether they look for patterns that fix many claims at once instead of reworking denials one by one.

Practice this interview out loud.

Offer builds a real interview for this exact role at Medical College of Wisconsin from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Medical College of Wisconsin.

Summary Perform coding and related duties using established billing office policies in an accurate and timely manner. Primary contact with physicians, department administrators, hospital and/or clinical department administrators and their support staff and billing staff. Coordinates professional service billings for selected clinical departments. All remote work must be performed within one of the MCW registered payroll states, which currently includes: WI, AL, AZ, DE, FL, GA, IN, MD, MI, MN, MO, NC, TN, TX, & UT. Primary Responsibilities CHARGE PROCESSING: • Assignment or verification of CPT, ICD-10 CM coding and modifiers based upon documentation. (Inpatient/Emergency Department abstraction, ambulatory coding and/or surgical/procedural coding) • Resolve edits for electronic charges, following established policies and procedures to ensure that all data elements (claim requirements – CPT, ICD-10 CM, modifiers, provider, billing area, etc.) are applied. • Charge Entry as needed. RECONCILIATION OF CHARGES: • Monitor charge flow and act as a liaison with managers, department administrators and other billing personnel to assure consistent and accurate change flow. • Work with clinic staff and physicians regarding missing or unclear information that is required for billing. CLAIM DENIALS / BILLING ISSUES: • Identify, report, and resolve coding and reimbursement issues. • Working with physicians, department administrators and other billing office staff, including reimbursement staff. • Identify opportunities to reduce denials and enhance revenue. PROTOCOLS: • Develop and maintain all protocols related to their assigned areas. PROVIDER EDUCATION: • Maintain understanding all Teaching Physician and provider documentation policies. • Actively participate in new provider orientations. • Note and address trends in provider documentation that may impact coding and billing. Knowledge – Skills – Abilities • Working knowledge of CPT and ICD-10 CM coding. • Understanding of medical insurance guidelines and governmental policies. • Progressive computer skills. • Detail oriented. • Ability to establish and maintain effective working relationships with the team and department staff (including administrative staff and faculty). • Meet or exceed established production rate and performance standards. Qualifications Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: High school diploma Minimum Required Experience: 2 years of related coding experience Preferred Experience: Office experience Required Certification/Licensure(s): Coding certification ( CPC, CPC-A, CCS-P, or CCA ) and/or Health Information Management credential (RHIT or RHIA). #LI-RT1 Physical Requirements Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. Why MCW? • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options • 403B Retirement Package • Competitive Vacation and Paid Holidays offered • Tuition Reimbursement • Paid Parental Leave • Employee & Family Assistance Program (EFAP) • Pet Insurance • On campus Fitness Facility, offering onsite classes • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc. For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website . MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

Apply at Medical College of Wisconsin