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Category Management Director- Facilities & Support Services

Vizient · Chicago, IL · $102,400–$179,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 5, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a complex sourcing initiative for services that you led from start to finish.

What they are checking: Whether they have real end-to-end experience running service sourcing.

Tell me about a time you influenced a senior executive to change a sourcing decision.

What they are checking: Whether they can act as a trusted advisor to senior leaders.

How do you guide and develop the people on a multidisciplinary category team?

What they are checking: Whether they lead through direction and coaching rather than doing everything themselves.

What would you do

A hospital's facilities leader is loyal to a long-standing vendor, but the numbers say they should switch. How do you approach it?

What they are checking: Whether they can respect relationships while guiding members toward value-based decisions.

How do you facilitate a value analysis discussion when operations and finance disagree?

What they are checking: Whether they can lead stakeholders to a decision without taking sides too early.

About the work

How would you build a category strategy for facilities and support services such as food service, security and maintenance across health systems?

What they are checking: Whether they can structure strategy across a broad set of non-clinical service categories.

What drives value in support services contracts beyond the price per unit?

What they are checking: Whether they understand service levels, staffing, risk transfer and operational impact.

How do you keep up with the supplier market for facilities and support services?

What they are checking: Whether they bring market intelligence that members can't easily get on their own.

What performance metrics would you put in a facilities maintenance contract?

What they are checking: Whether they can write contracts that hold suppliers accountable for outcomes.

How do you measure whether your category strategy advanced both member value and Vizient's goals?

What they are checking: Whether they can show results on both sides of the business.

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The full job description

As published by Vizient.

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves . We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will serve as the strategic leader, category subject matter expert, and trusted business advisor for assigned category portfolios. This role develops and executes category strategies that deliver measurable financial, operational, clinical, and organizational value for members while advancing Vizient's strategic objectives. The Category Management Director leads complex sourcing initiatives, facilitates stakeholder alignment, guides value analysis discussions, and provides strategic direction to multidisciplinary teams. Through deep category expertise, market intelligence, and consultative leadership, this role influences sourcing, contracting, and value-based decisions across a broad range of stakeholders, which may include clinicians, physicians, executives, operational leaders, supply chain leaders, and suppliers. Responsibilities: Category Leadership & Strategy • Develop and lead comprehensive category strategies for assigned portfolios that align with client priorities and organizational objectives. • Serve as the primary category subject matter expert and strategic advisor for stakeholders across sourcing, contracting, and value analysis initiatives. • Identify category opportunities through analysis of spend, utilization, supplier performance, market conditions, and member priorities. • Establish strategic plans that drive value realization, standardization, innovation, risk mitigation, and cost optimization. Strategic Sourcing & Contracting • Lead end-to-end sourcing initiatives including opportunity assessment, requirements development, RFI/RFP execution, supplier evaluation, negotiations, contract development, and implementation. • Develop and negotiate complex business, financial, operational, and contractual terms with suppliers. • Build consensus among client stakeholders, suppliers, and Vizient teams to create solutions that meet clinical, operational, and financial objectives. • Provide guidance and direction on complex contracting strategies and negotiations. Stakeholder & Value Analysis Leadership • Lead stakeholder committees consisting of physicians, clinicians, value analysis leaders, supply chain professionals, operational leadership and executive stakeholders as applicable. • Facilitate discussions that align stakeholder priorities and support informed sourcing and contracting decisions. • Present category strategies, sourcing recommendations, and initiative outcomes to executive-level audiences. • Build trust-based relationships with key stakeholders and suppliers to drive long-term value delivery. Portfolio Management & Advisory Leadership • Manage a complex category portfolio with significant cross-functional collaboration across sourcing, contracting, analytics, implementation, and value analysis teams. • Anticipate and respond to market, regulatory, supply chain, legal, and competitive factors impacting category strategies. • Provide mentoring, guidance, and subject matter expertise to other team members. • Represent Vizient in supplier, member, and industry-facing engagements related to assigned categories. Analytics & Business Performance • Evaluate and interpret spend, utilization, supplier, and market data to inform category strategies and recommendations. • Identify opportunities for savings, standardization, quality improvement, technology adoption, and operational efficiency. • Monitor supplier performance and market developments to ensure ongoing category effectiveness. • Partner with internal teams to achieve annual operational, financial, and strategic portfolio goals. • Applies advanced AI fluency to enhance category strategy development, market intelligence, stakeholder communications, and business decision-making; evaluates and refines AI-generated outputs for accuracy, relevance, and business impact, while promoting effective and responsible use of AI tools across sourcing, contracting, and category management activities. Qualifications: • Relevant degree preferred. • 7 or more years of relevant experience required in category management, strategic sourcing, supply chain, consulting, healthcare operations, contracting, or related field. • Demonstrated experience leading complex sourcing and category management initiatives. • Proven ability to serve as a trusted advisor and influence executive, clinical, operational, and supplier stakeholders. • Experience facilitating stakeholder committees, value analysis initiatives, or cross-functional decision-making groups. • Strong negotiation and contracting experience with complex supplier agreements. • Advanced analytical skills with the ability to translate data into strategic recommendations. • Excellent executive communication, presentation, and relationship management skills. • Demonstrates deep knowledge of AI tools, capabilities, outputs, and limitations and applies AI effectively in complex business situations. Leverages AI to improve productivity, analysis, decision-making, and innovation; critically evaluates AI-generated content and serves as a resource to others in the effective and responsible use of AI solutions. • Healthcare, group purchasing, consulting, or highly regulated industry experience preferred. • This role follows a hybrid work model, requiring three days per week in the office. Office locations include Irving, TX; Chicago, IL; Cape Girardeau, MO and Centennial, CO. • Willingness to travel. Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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