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Behavioral Health Technician

Rogers Behavioral Health · Appleton, WI · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you got feedback from a supervisor and changed how you worked.

What they are checking: Whether they can take coaching well, since the role works closely under a clinical leader.

Why are you interested in working in behavioral health treatment?

What they are checking: Whether their interest is grounded and realistic about the work.

How do you share an observation about a patient with the team when you are the newest person in the room?

What they are checking: Whether they will speak up with useful information even when they feel junior.

What would you do if you noticed you were feeling impatient with a patient who was not making progress?

What they are checking: Whether they have self-awareness and bring such feelings to supervision instead of acting on them.

What would you do

A patient refuses to do the exposure you planned together. What do you do?

What they are checking: Whether they can stay patient and problem-solve, adjusting difficulty without giving up the goal.

How would you teach a parent to stop giving reassurance to their anxious child?

What they are checking: Whether they can educate support people in a way that is clear and kind.

A patient in your group makes a joke that upsets another patient. How do you respond?

What they are checking: Whether they can protect the group's safety and keep things on track.

About the work

In Appleton you would deliver CBT interventions under a clinical leader. What do you already know about CBT, and where would you need training?

What they are checking: Whether they understand the basics and are honest about what they still need to learn.

How would you figure out why a patient avoids a certain situation, and what that avoidance does for them?

What they are checking: Whether they can think about the function of a behavior, which is central to the role.

The posting mentions administering outcome measures. How would you use those scores to decide if something needs to change?

What they are checking: Whether they see measures as a guide to treatment, not just paperwork.

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The full job description

As published by Rogers Behavioral Health.

Summary: The Behavior Specialist is responsible for supporting the delivery of high-quality Cognitive Behavioral Therapy (CBT) interventions within Rogers Behavioral Health treatment programs. The Behavior Specialist is trained to assess the function of behavior, develop & implement individualized plans to address maladaptive behaviors, provide training and education to patients and support persons, collaborate within an interdisciplinary team, and monitor progress of behavior interventions making necessary changes and modifications to produce the best outcomes for patients. Behavior Specialists train and work with an assigned clinical leader to design and implement CBT-specific treatment plans to address presenting symptoms. Job Duties & Responsibilities: • Provide cognitive behavioral and other therapeutic services including groups, to patients, according to clinical standards of care and under the supervision of the Clinical leader to address patients’ specific needs and goals. • Participate in supervision sessions with the Clinical leader, communicate regularly on specific patient progress, and adjustments needed to care plan based on observations and response to interventions delivered. • Regularly monitor the effectiveness of interventions and make necessary adjustments. This involves administering outcome measures, reviewing the results, and modifying interventions as needed in consultation with Clinical leader. Behavior specialists will ensure that interventions are producing the desired outcomes. • Document mental health services according to applicable regulations and payer expectations. Assure acute and timely documentation of therapeutic treatment plans, outcome assessments, psychosocial information, and other patient care data is completed within the medical record. Additional documentation may be completed under close supervision of the Clinical leader within SUD programs. • Participate in multidisciplinary treatment team meetings and assist in development of the treatment plan. • Communicate treatment interventions and support needs for assigned caseload to applicable interdisciplinary team members and to support systems as needed. • Offer training support to other direct care team members less familiar with cognitive behavioral treatment interventions (MHT, nurses, clinic assistants, etc.). • Providing parent or support person training and education on how to support CBT interventions and behavioral treatment plans effectively. This may involve teaching positive reinforcement techniques, modeling appropriate behaviors, and providing strategies for managing challenging situations. • Provide for patient safety and the safety of the facility. • Support changes in staffing/scheduling assignment when program and patient care needs require. • Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols, and procedures, pursuing self-directed learning, and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management. Physical/Mental Demands: • Position involves exposure to aggressive/combative patients. Must be able to successfully complete aggression control training. • Strong interpersonal skills are needed, to maintain professional and assertive communication with patients, support systems, external professionals, colleagues and supervisors. • Must be able to work independently and complete assignments within specified timeframes. • Must be highly proficient in verbal and written communication skills. • Position requires walking, sitting, and standing. Lifting is moderate; must be capable of lifting a minimum of twenty (20) pounds. Reaching, handling, grasping and manual dexterity are necessary to operate various pieces of office equipment. Stooping, bending, kneeling and flexible movements are required to work with orientation equipment. • Verbal and hearing ability is required to interact with patients and employees. Numerical ability is required to maintain records and operate a computer. • Ability to plan, control and direct all aspects of employee relations. Tact required to deal effectively with employees and professional staff. Logical thinking and discretion required to make decisions in initiating and implementing policies and procedures and standards. • Must be able to read and communicate through written, verbal, and auditory skills and abilities. • Physically/Mentally able to perform job duties as verified by a physical exam by a licensed physician, according to a post-employment physical. Education & Experience: • Bachelor’s Degree required (human services, psychology, social work, or related field). • At minimum, must hold a valid Substance Abuse Counselor-in-Training credential (or state equivalent), if working in an Addiction Recovery program that requires this. • Relevant Cognitive-Behavioral Treatment (CBT) experience (12 months preferred). Relevant experience may include clinical care, human services, or educational equivalent. • For Residential programs – Must hold a current and active driver's license and be in good standing (preferred for all levels of care). Required on-the-job Training: • Compliance with Residential Care Center (RCC) and Community Based Residential Facility (CBRF) (Required for Residential Inpatient programs, preferred for all levels of care). • American Heart Association CPR certification within thirty (30) days of hire. Bi-annual re-certification is required. • Training in Nonviolent Crisis Intervention (NCI) within sixty (60) days of hire/transfer. Annual re-certification is required. • Community Based Residential Facility (CBRF) trainings within ninety (90) days of hire. • Additional trainings may be required per unit – these must be completed within timeline established by leadership during onboarding. The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges. https://rogersbhfoundation.org/ EOE/MFDV Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org) With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: • Health, dental, and vision insurance coverage for you and your family • 401(k) retirement plan • Employee share program • Life/disability insurance • Flex spending accounts • Tuition reimbursement • Health and wellness program • Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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