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Behavioral Health Technician - Nights

ThedaCare · Neenah, WI · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What draws you to working nights on a behavioral health unit in Neenah?

What they are checking: Whether they have a real interest in mental health work and a plan for the night schedule.

Tell me about a time you helped calm someone who was very upset.

What they are checking: Whether they have practical de-escalation skills based on listening and patience.

Tell me about a time a coworker needed backup during a hard moment.

What they are checking: Whether they act as a reliable teammate in situations where safety depends on everyone.

How do you stay respectful with patients who may be rude or hostile toward you?

What they are checking: Whether they can avoid taking it personally and stay professional with people in crisis.

What would you do

Walk me through how you would respond if a patient started throwing things.

What they are checking: Whether they keep themselves and others safe, call for help and use de-escalation before physical holds.

A patient refuses to go to their room at bedtime. How do you handle it?

What they are checking: Whether they can offer choices and avoid power struggles while keeping unit rules.

How do you stay safe while still building trust with patients?

What they are checking: Whether they balance awareness of risk with genuine connection, which is key in this role.

What would you do if you noticed a sharp object or other risky item on the unit?

What they are checking: Whether they remove hazards right away and report them, protecting patients from self-harm.

About the work

Why are observation rounds so important on a behavioral health unit?

What they are checking: Whether they understand that missed or rushed checks are how serious harm happens.

How do you document what you observed during the night?

What they are checking: Whether they write clear, factual notes that help the day team understand how the patient is doing.

Practice this interview out loud.

Offer builds a real interview for this exact role at ThedaCare from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : POSITION SUMMARY: Provides direct patient care under the supervision of a registered nurse. Supports unit orientation and sets behavioral expectations during the patient stay on the unit. Assists in implementing delegated treatment plan interventions. Observes, encourages and records the patient involvement in activities of daily living, individualized gains towards prescribed interventions and psychosocial interactions. The Behavioral Health Technician is highly vigilant in supervising and minimizing risks of all patients. Continuously serving as a professional role model and understands the programs, values and structure in support of the recovery goals. Due to the high visibility and significant patient interaction, this position is frequently the first responder to a variety of patient situations i.e. codes, behavioral outburst, attempts to introduce contraband and medical issues. The Behavioral Health Technician establishes rapport and trust with patients and adjusts therapeutic approach to acuity, age, gender and cultural considerations. Job Description: SCHEDULE: • 12 hour NIGHT shift (5:30p-5:30a) • Every other weekend required • Holiday rotation required UNIT DETAILS (Behavioral Health- Neenah Hospital): This 19 bed unit serves a great purpose in the community treating various health needs. Our compassionate team is comprised of Psychiatric hospitalists, RN's, CNA's, Occupational Therapists, mental health therapists, utilization specialists, and administrative professionals. This environment allows for collaboration and learning on a daily basis. Our team is dedicated to the highest quality of care and fosters great learning opportunities. KEY ACCOUNTABILITIES: • Assist RN in maintaining and managing a safe and therapeutic environment for the patients. • Maintains line of sight supervision of assigned patients at all times. Constantly walks the unit observing each patient in the common areas as well as his/her room. • Provides care to patients in a manner that ensures patients' safety, protection of patient's rights, maximal patient comfort, and the optimal therapeutic environment. • Observes patient behavior and notifies unit nurse, therapist and other appropriate staff of pertinent information for action and documentation in the progress notes. • Serves as a role model for patients by consistently displaying positive and appropriate attitude, behavior, language, attire and appearance, etc. • Defuses and reports crisis situations, intervening when appropriate and uses proper procedures. • Assists with physical interventions with patients in response to required codes while under the direct supervision of the Registered Nurse or Nurse Manager. • Documents patients' behaviors and activities according to established policies and guidelines. • Orients patient and family/significant others to the unit and hospital. • Maintains a safe and therapeutic environment by assisting with groups, setting limits on patients; following established safety and risk management policies and procedures. QUALIFICATIONS: • High School diploma or GED preferred. Must be 18 years of age. Preference is given to those with a degree or considerable coursework in the behavioral sciences or closely related field, and/or professional work experience in a behavioral healthcare hospital or residential treatment center. • American Heart Association Healthcare Provider Basic Life Support (BLS) PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Frequent exposure to sharp objects and instruments • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. • Occasional high noise level in work environment. • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents. • Occasional contact with aggressive and or combative patients. Position requires compliance with department specific competencies. Scheduled Weekly Hours: 36 Scheduled FTE: 0.9 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: Nights

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