Associate Carrier Sales Representative
Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you negotiated something where both sides needed to walk away feeling OK.
What they are checking: Whether they negotiate in a way that keeps carriers willing to work with RXO again.
This role is phone-heavy and fast-paced, with a base salary and possible commission. Tell me about a time you worked in a goal-driven environment like that.
What they are checking: Whether they are motivated by targets and can handle the steady pressure of a brokerage floor.
Describe a time you had to keep several conversations going at once and make sure nothing got lost.
What they are checking: Whether they can juggle calls and messages with carriers and customers without dropping updates.
How do you handle being told no over and over on the phone?
What they are checking: Whether they have the resilience a sales role needs when most calls do not end in a booked load.
What would you do
You have a load that needs to move today and the first three carriers you call want more than the budget allows. What do you do next?
What they are checking: Whether they keep calling and negotiating with options instead of giving up or overpaying on the first try.
A driver calls to say they are stuck in weather and will miss the delivery appointment. Who do you call and in what order?
What they are checking: Whether they keep all parties informed fast and rebook appointments before the customer finds out the hard way.
A carrier you have never used offers a very low rate and pushes you to book right away. What would you check first?
What they are checking: Whether they recognize warning signs of a fraudulent or unqualified carrier before handing over freight.
About the work
How would you go about building a group of core carriers you can count on?
What they are checking: Whether they understand that repeat carrier relationships, not one-off calls, make freight move reliably.
When you set a pickup time, what factors would you think about, such as miles, traffic and hours-of-service rules?
What they are checking: Whether they understand driver hours-of-service and realistic transit times instead of promising impossible windows.
The posting mentions procedures for high-value and high-risk loads. Why do you think those loads need extra steps?
What they are checking: Whether they take cargo theft and fraud seriously and will follow security protocol even under time pressure.
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Practice this out loudThe full job description
As published by RXO.