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Application Administrator I & Enrollment Systems Specialist

Universities of Wisconsin · Kenosha, WI · $45,000–$52,000 a year · Full time

Posted Aug 7, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you trained staff on a system they did not want to change. How did you get them on board?

What they are checking: Whether they can teach patiently and make a new process feel easier, which decides whether the system gets used.

Tell me about a process you improved by changing how a system worked, not just by fixing a bug.

What they are checking: Whether they look for ways to remove manual work and improve how the office runs over time.

This role also helps the Director of Admissions with recruitment plans and admission policy. How do you see the systems side and the recruitment side working together?

What they are checking: Whether they understand that the CRM exists to help recruit students at UW-Parkside, not as a technical project on its own.

What would you do

You open a support ticket with Technolutions and the reply does not fix the problem. What do you do next?

What they are checking: Whether they can manage a vendor relationship and keep pushing for a fix while finding a workaround.

Two campus offices ask for changes to the same application form that conflict with each other. How do you handle it?

What they are checking: Whether they can surface conflicting requests and get a decision instead of quietly picking a side.

How would you explain a system outage or update to admissions staff who are in the middle of a busy recruiting cycle?

What they are checking: Whether they communicate clearly and early with stakeholders who depend on the system to do their jobs.

About the work

What have you built or configured in Slate, and what part of it are you most comfortable working in?

What they are checking: Whether they have real hands-on Slate experience with queries, forms, rules or portals, or only used it as an end user.

An admissions counselor says applications are landing in the wrong reader bin. How do you track down the cause?

What they are checking: Whether they troubleshoot systematically through rules, data and recent changes instead of guessing or patching symptoms.

How do you test a configuration change in Slate before it goes live to the admissions team?

What they are checking: Whether they protect live recruitment data by testing in a safe way and checking edge cases first.

How do you keep student data in the CRM accurate and private, and what rules like FERPA guide you?

What they are checking: Whether they understand that admissions data is protected student information and handle access with care.

How do you document your configuration work so someone else could pick it up?

What they are checking: Whether they leave the system maintainable for a small team rather than keeping knowledge in their own head.

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The full job description

As published by Universities of Wisconsin.

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Application Administrator I & Enrollment Systems Specialist Job Category: Academic Staff Employment Type: Regular Job Profile: Application Administrator I Job Duties: The Enrollment Systems Specialist supports the daily operation, maintenance, and improvement of the CRM system, currently Technolutions, Slate Admissions and Enrollment. The Enrollment Systems Specialist supports the administration, maintenance, and improvement of the Slate CRM. This position assists with system projects, completes assigned configuration and testing tasks, provides guidance and training to users, and communicates with campus stakeholders regarding system updates, issues, and process improvements. The specialist may also assist with vendor support requests and coordinate routine follow-up as needed. Additionally, the Enrollment Systems Specialist assists the Director of Admissions in implementing plans and initiatives to recruit the student body, administering the undergraduate admission policy. Essential Job Functions Some of the key responsibilities for this position will include: • Support the configuration, maintenance, and ongoing review of the institution’s CRM, application systems, forms, workflows, rules, communications, checklists, and integrations. Assist with system upgrades, patches, testing, documentation, implementation, and troubleshooting in coordination with Information Technology and system vendors. • Review application and enrollment processes to identify potential issues and recommend appropriate enhancements, workflow changes, or corrective actions. • Support data integrations and the movement of information between the CRM, student information system, document management system, application platforms, and other institutional systems. • Develop and maintain queries, reports, dashboards, and data exports to support enrollment operations, reporting, and decision-making. • Review enrollment data for accuracy, completeness, and consistency, and investigate discrepancies in reports, applications, student records, and system processes. • Develop and maintain technical documentation, training materials, process maps, flowcharts, standard operating procedures, and troubleshooting guides Key Job Responsibilities: • Creates and updates access permissions and maintains user accounts to maintain application security through user profile management • Coordinates system-wide updates and installs upgrades and patches • Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions • Recommends application enhancements or changes that may involve custom design, optional, and third party products • Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities • Troubleshoots hardware, software, and system problems Department: Admissions Compensation: $45,000-$52,000 commensurate with experience and qualifications Required Qualifications: • Bachelor’s degree from an accredited institution. • Experience supporting enrollment services, admissions, student records, or another data intensive administrative operation. • Experience training or supporting users on technology systems and business processes. • Experience using data for reporting, assessment, analysis, or process improvement. Preferred Qualifications: • Master’s degree with experience in Management Information Systems, Data Analytics, or related fields. • Experience using a Customer Relationship Management (CRM) system. Working knowledge of a student information database system, such as PeopleSoft. • Knowledge and experience using Slate. Experience in Admissions/student recruitment. How to Apply: For full consideration, please submit your resume and cover letter no later than August 16th, 2026. To be considered for this position, candidates must be legally authorized to work in the United States without university sponsorship now or in the future. We do not provide visa sponsorship for this position, including H-1B, L-1, TN, or F-1 visa extensions (such as OPT or STEM OPT). Contact Information: If you have questions about the application process or the position, please reach out to Jackie Haas at 262-595-2495 or haasj@uwp.edu. Legal Notices and Important Information Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.  (see TC1 - App. 4 and p. 12) Note: Criminal Background Check – The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a “disparate impact” and is not “job-related and consistent with business necessity” in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job. Reasonable Accommodations It is the policy of UW-Parkside to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to provide reasonable accommodation for a qualified individual with a disability. Parkside Crime Statistics Report In compliance with the Clery Act of 1998, the University of Wisconsin  Parkside Crime Statistics Report is available here . Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report. Transcript Requirement Please note: Transcriptions will be required upon hire. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

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