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Appliance Delivery and Installation Associate

Ferguson · McFarland, WI · $19.34–$29.00 an hour · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about any experience you have installing appliances like washers, dryers, ranges or dishwashers.

What they are checking: Whether they have hands-on skills or will need the company-paid training from the start.

Tell me about a time you worked as part of a two-person team on a physical job.

What they are checking: Whether they communicate well with a partner, which keeps lifts safe and days on time.

What would you do

You arrive to install a gas range and notice the gas line looks damaged. What do you do?

What they are checking: Whether they stop when something is unsafe instead of finishing the job to stay on schedule.

A homeowner is upset because the new dishwasher does not fit the opening. How do you handle it?

What they are checking: Whether they stay calm, explain options and protect the customer relationship.

The schedule runs 6:30 to 4:30 or until the route is done. How do you feel about days that run long?

What they are checking: Whether they accept that route days vary and will finish the job reliably.

You are running late for the next stop on your route. What do you do?

What they are checking: Whether they keep customers informed instead of letting a late arrival become a surprise.

About the work

How would you safely move a refrigerator up a narrow flight of stairs in a customer's home?

What they are checking: Whether they plan lifts and use equipment to protect themselves, the product and the home.

How do you protect a customer's floors and walls during a delivery?

What they are checking: Whether they respect the home, since damage turns a good install into a complaint.

What do you check before leaving a home after an installation?

What they are checking: Whether they test the appliance, check for leaks and clean up before calling it done.

How do you handle hauling away an old appliance from a customer's home?

What they are checking: Whether they handle removal safely and follow proper steps for disconnecting old units.

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The full job description

As published by Ferguson.

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work /life balance, excellent benefits, full company-paid training, and a variety of career paths. Schedule: Monday – Friday 6:30 am to 4:30 pm, or until route completion. The PERKS of working for Ferguson: • Competitive compensation • Incentive bonus potential • Safe Driver incentive • Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.) • 401(K) Retirement Savings Plan with company match • Paid time off (vacation, sick, personal, holiday, and parental leave) • Employee Assistance Programs • Associate discounts • Community involvement opportunities • Opportunities for growth and advancement both professionally and financially Responsibilities: • Able to perform basic appliance installation and possess the desire to learn custom appliance installations - training provided. • Accurate handling and installation of basic gas and electric household appliances such as washers, dryers, ranges, and refrigerators. • Ensures the installed appliances are damage free, accurately installed according to manufacturer’s specifications and are fully functioning. • Interact expertly and courteously with builders, designers and on-site customers – you take care of a vast array of customers. • Attend company paid installation training seminars and certifications to stay up-to-date on all product changes. • Be responsible for providing driver duties and responsibilities. Qualifications: • Prior experience with construction, kitchen, plumbing or home appliance products or installations is required . • Valid state issued license is required . • Must be at least 21 years of age. • Must currently, have , acquire , and/or maintain a valid DOT Medical card in order to meet driver requirements. • With the assistance of lifting equipment such as stair climber , oven lifts, and/or air sled, the ability to lift 90+ pound objects constantly . • Excellent customer service and communication skills. • Document detailed job notes in a clear and concise way . • Ability to read and understand product specifications and project plans is highly preferred. • Outstanding attention to detail and ability to coordinate and prioritize work. • Organization, time management, and problem solving skills. • Self-starter, critical thinker, and self-sufficient. • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.). • Mechanical skills and willingness to learn. *Pre-employment drug and background screening required * At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $19.34 - $29.00 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

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