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Outside Sales Representative - Facilities Supply

Ferguson · Madison, WI · $75,000–$125,000 a year · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience selling MRO or renovation supplies to multifamily, hospitality, senior living or education customers.

What they are checking: Whether they have the market experience the posting specifically asks for.

Tell me about a time you grew sales with an existing account.

What they are checking: Whether they can expand share of wallet with current customers.

What keeps you motivated when a big prospect keeps saying no?

What they are checking: Whether they have the persistence that new business development requires.

What would you do

You are inheriting an existing customer portfolio in Madison. How would you spend your first month?

What they are checking: Whether they protect current accounts before chasing new ones.

How would you win a property management company that already buys from a competitor?

What they are checking: Whether they can find a real problem to solve rather than just offering a lower price.

A key customer's order arrives incomplete right before a hotel reopening. What do you do?

What they are checking: Whether they act quickly and own the fix to keep the relationship.

About the work

What do maintenance teams at an apartment complex care about most when buying supplies?

What they are checking: Whether they understand that speed, availability and simple ordering win facilities business.

How would you sell a large unit renovation project, like replacing fixtures across two hundred units?

What they are checking: Whether they can manage a bigger project sale with specs, pricing and delivery schedules.

How do you plan your weekly visits across your territory?

What they are checking: Whether they manage time with discipline in a self-directed field role.

How do you use CRM tools to track accounts and opportunities?

What they are checking: Whether they keep organized records so nothing falls through in a large portfolio.

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The full job description

As published by Ferguson.

Job Description: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Position Overview Ferguson is seeking an experienced Outside Sales Representative-Facilities Supply with experience in MultiFamily, Hospitality, Senior Living or Education Maintenance, Repair & Operations (MRO) and Renovations experience to manage and grow an existing customer portfolio while actively developing new business in the Madison, Wisconsin Market. A fuel card, auto allowance, travel and expense card, company cell phone & laptop will be provided. The ideal candidate is consultative and data-driven, with a solid understanding of MRO solutions and a proven ability to grow share of wallet by building trusted relationships with Property Managers, Regional Managers, and Maintenance teams. This role spends the majority of time in the field, engaging customers face-to-face. Key Responsibilities • Manage and grow relationships with an assigned base of customers and key vendor partners. • Increase share of wallet by identifying customer needs and delivering tailored MRO solutions to active, new, and inactive accounts. • Identify and pursue new business opportunities, partnering with management to develop and execute territory and account strategies. • Create and execute territory and account plans aligned with sales objectives, leveraging data, CRM insights, and competitive analysis. • Maintain a healthy, accurate sales pipeline that balances customer satisfaction with profitable growth. • Monitor competitive activity and communicate market insights and recommendations to leadership. • Continuously enhance product knowledge and sales skills to maintain a professional, credible presence in the field. Qualifications • Minimum of 4 years of outside sales experience within the Multifamily and/ or Hospitality, Education verticals , ideally in the MRO, distribution, or vendor space . • Proven success working with Property Managers, Regional Managers, Facility/Maintenance Supervisors, and Maintenance Technicians. • Demonstrated ability to use data, analytics, and CRM tools to drive sales growth and manage pipeline performance. • Strong consultative selling skills with a track record of growing existing accounts and winning new business. • Self-motivated, results-oriented, and comfortable working independently in a field-based role. • Strong problem-solving, active listening, time management, and organizational skills. • Proficiency in Microsoft Office with strong overall digital literacy. What Success Looks Like • Consistent growth in territory revenue and share of wallet. • Strong customer retention with expanded relationships across multiple contacts. • A well-managed, data-driven pipeline with predictable results. • Trusted advisor relationships with customers and effective collaboration with internal teams. This role is ideal for a sales professional who thrives in the field, understands the Multifamily and/or Hospitality MRO landscape, and is motivated by building long-term customer relationships while driving measurable growth. This is a base plus commission eligible role, with no cap on your commission. The estimated total compensation range, based on performance and experience, is $75,000 - $125,000+. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

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