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Unit Secretary

ClearSky Health · Eau Claire, WI · Full time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What do you think a unit secretary does on a busy nursing unit?

What they are checking: Whether they understand the role keeps the unit running through phones, records, orders and communication.

Tell me about a time you kept a busy workspace organized.

What they are checking: Whether they create systems that make it easier for others to find what they need.

Tell me about a mistake you made at work and how you fixed it.

What they are checking: Whether they own errors and correct them, which matters when records are involved.

What would you do

How would you handle the phones, visitors and nurse requests all at once?

What they are checking: Whether they can juggle tasks calmly and prioritize what affects patient care.

A family member is upset at the desk and wants to talk to someone now. What do you do?

What they are checking: Whether they stay calm, listen and get the right person without escalating the situation.

How would you help a new admission arrive smoothly on the unit?

What they are checking: Whether they think about paperwork, room readiness and notifying the right staff.

This hospital opens in December. How would you help set up the desk before patients arrive?

What they are checking: Whether they can take initiative to create forms, lists and routines from scratch.

About the work

How do you keep patient information private at a busy nurse's station?

What they are checking: Whether they understand HIPAA in everyday work like phone calls and paperwork.

What computer or medical record systems have you used?

What they are checking: Whether they can learn hospital systems quickly and enter information accurately.

How do you keep the unit clean and safe as part of your role?

What they are checking: Whether they see themselves as part of keeping a safe environment, not only doing paperwork.

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The full job description

As published by ClearSky Health.

Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. We're excited to announce the grand opening of ClearSky Rehabilitation Hospital of Eau Claire —coming December 2026 ! Are you an organized and detail-oriented professional looking to make a meaningful impact? Join us at our brand-new, state-of-the-art facility , where you'll play a key role in supporting hospital operations and ensuring a seamless experience for patients and staff. We're seeking a Unit Secretary who is passionate about efficiency, communication, and organization . In this vital role, you'll be responsible for maintaining smooth day-to-day operations of nursing unit that are safe and a clean environment. Here’s what we offer: • Competitive pay • Generous benefits • Tuition reimbursement & student loan repayment • Career advancement programs • An inclusive, supportive culture • Exciting opportunities for growth This is more than a job—it’s a chance to make a difference in your community. Apply today and be part of something extraordinary! The Unit Secretary performs clerical and non-professional services necessary in maintaining the smooth day to day operation of the nursing unit; assists in maintenance of safe and clean environment. This position must integrate company values into daily practice. Minimum Education & Experience: • High school diploma or GED required • One year of clerical or administrative assistant experience preferred • Two (2) years’ experience in health care setting preferred Essential Functions: • Provides administrative support for all employees within an assigned nursing unit. Performs administrative activities in compliance with all regulations. • Maintains and updates paperwork such as patient records, charts, discharge orders, etc. • Answers the telephone, determines the nature of the call and appropriately relays information within the Hospital as necessary, and answers call lights from nurse's stations. • Relays patient requests to appropriate personnel and gives directions/information to visitors, guests, patients/residents, doctors, sales representatives, etc. • Ensures timeliness of laboratory, radiology and other tests ordered for the patients. • Maintains and operates equipment safely and correctly. Maintains department cleanliness and safety. • Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards. • Maintains regular attendance in keeping with assigned work schedule. • Completed required trainings, as assigned. • Performs other duties as assigned to support overall effectiveness of the organization. Minimum Job Requirements Required Licenses, Certifications, and/or Documentation: • Must maintain acceptable driving record, current driver’s license, and insurability. Required Knowledge, Skills, and Abilities: • Demonstrates general computer skills including data entry, word processing, email, and records management. • Demonstrates critical thinking skills. • Effective organizational and time management skills. • Effective written and verbal communication skills. • Ability to prioritize, meet deadlines, and complete complex tasks. • Ability to maintain quality, safety, and/or infection prevention standards. • Ability to work independently. • Ability to maintain proper levels of confidentiality. • Ability to work closely and professionally with others at all levels of the organization. Physical Requirements Over the Course of a Shift: • A significant amount of standing, walking, bending, reaching, pushing, and pulling, sometimes for prolonged periods of time. • Both gross and precise motor functions. • Lifting/exerting of up to 25 lbs. • Possible exposure to bodily fluids. • Visual acuity required for patient assessment and documentation of care. • Acute hearing required for accurate patient assessment. • Sufficient manual dexterity to operate equipment and computer keyboard.

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