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UNIQLO Retail Sales Associate (Seasonal)- Woodfield Mall

Uniqlo · Schaumburg, IL · Part time

Posted Aug 19, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave great customer service. What did you do that made it stand out?

What they are checking: Whether they understand service as listening to needs, not just being polite.

Uniqlo has service standards and set phrases associates say to customers. How do you feel about following a script like that?

What they are checking: Whether they will follow structured brand standards consistently while still sounding genuine.

Tell me about a time you had to work quickly and still keep things neat and organized.

What they are checking: Whether they can keep the floor in full size runs and folded standard during a busy mall rush.

What availability can you give us during the holiday season at Woodfield?

What they are checking: Whether they can commit to the busy periods when a mall store needs the most help.

What would you do

A customer asks for help finding a size in a style that is not on the floor. What do you do?

What they are checking: Whether they go the extra step to check stock or suggest options rather than just saying no.

The fitting room is backed up and there is a line at the register. What do you do?

What they are checking: Whether they can read the floor and help where the customer is waiting, without being told.

You see a co-worker break a store policy. What do you do?

What they are checking: Whether they will bring it to management, which the posting asks every associate to do.

How do you try to meet a sales goal when the store is quiet?

What they are checking: Whether they engage customers and suggest add-ons rather than waiting for traffic to pick up.

About the work

A shopper is looking at HEATTECH and asks how it is different from a regular shirt. How would you explain it?

What they are checking: Whether they would learn and share product knowledge, which is how Uniqlo associates help close a sale.

How would you figure out the price of a 40 dollar item that is 25 percent off?

What they are checking: Whether they can do quick discount math, which the posting names as a required skill.

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The full job description

As published by Uniqlo.

Position Overview: Starting salary : $16.50 / hour Reporting to the Store Manager, the Seasonal Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale. This position is seasonal. Key Responsibilities: * Meet and exceed sales goals * Maintain brand and operational standards (visual, cleanliness, etc.) * Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases. * Be knowledgeable of fitting room standards and assist when needed * Act as cashier when required by following cashier protocol * Process shipment and ensure all merchandise is represented on the floor in full size run * Assist management to identify and resolve issues in the store * Provide product and brand knowledge to customers * Follow all company policy and procedures & notify management of any infractions * Assist with special projects as assigned by management Requirements : * High School Diploma or GED * Ability to effectively communicate and follow instructions * Ability to work a flexible schedule that meets the business needs, including evenings and weekends * Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds * Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Part time/Seasonal requirements: * Minimum of 12 hours per week * Availability on weekends, with religious exemptions considered The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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