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Loss Prevention Agent - Oakbrook Center

Uniqlo · Oak Brook, IL · Full time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you caught someone stealing. How did you handle it?

What they are checking: Whether they stay calm and follow protocol, since bad stops create safety and legal risk.

Tell me about a time you had to keep sensitive information confidential.

What they are checking: Whether they can be trusted with investigation details that could hurt people if shared.

What would you do

You suspect a store employee of stealing. What do you do?

What they are checking: Whether they gather facts quietly and partner with the LP manager rather than confronting the person.

How would you train store employees on loss prevention without making them feel suspected?

What they are checking: Whether they can build a team that helps prevent loss instead of resenting LP.

A shoplifter becomes aggressive during a stop. What do you do?

What they are checking: Whether they put safety first and know when to disengage, rather than escalating.

What safety hazards would you look for on a walk through a busy apparel store?

What they are checking: Whether they cover the safety side of the job, like blocked exits and stockroom hazards, and not just theft.

About the work

Walk me through the steps you would follow before you stop someone you believe is shoplifting.

What they are checking: Whether they know the safe and legal steps, like seeing selection and concealment, before making any stop.

What makes a good incident report?

What they are checking: Whether they write clear, factual, timely reports that will hold up if a case is reviewed later.

What causes inventory shortage in a retail store besides theft?

What they are checking: Whether they understand paperwork errors, damage and process gaps, which often matter as much as theft.

How would you help the store prepare for an inventory count or audit?

What they are checking: Whether they understand how preparation affects accurate counts and shortage results.

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The full job description

As published by Uniqlo.

Starting Salary: $28.00 / hour * The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. Position Overview: The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets. Key Responsibilities: • Ensure full knowledge of and exemplify LP/safety policy, procedure and standards. • Train store employees on LP policy and procedure and ensure compliance. • Train store employees on safety policy and procedure and ensure compliance. • Detect and capture shoplifters according to company protocol. • Monitor potential employee theft suspicions. Partner with LP Manager to address concerns. • Prepare incident reports, accident reports and investigative reports according to company guidelines. • Assist management in the investigation of employee policy & procedure violations. • Communicate and support all initiatives surrounding shortage reduction including, but not limited to audits, inventory counts, etc. • Offer recommendations and solutions to potential loss/safety concerns. • Ensure complete confidentiality with regard to current and past investigations and outcomes. • Special projects as assigned. • Respond to alarm calls as needed and required in order to resolve all issues causing them. Qualifications: • Ability to physically apprehend and assist in the detention of shoplifters as required. • Strong verbal and written communication skills are required. • Basic knowledge of computer applications; i.e.: Excel, Word, and Power Point. • High school diploma or equivalent. • Must be able to work for extended periods at a desk on a computer or standing/walking as required. • Must be able to work a flexible schedule including nights and weekends. • Experience in conducting investigations preferred. • 1-2 years of retail Loss Prevention experience preferred. • Travel my be required (10-25%) Benefits: Full-Time, hourly position. The Company provides: • Medical, dental, and vision coverage • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute • Paid parental leave • Fertility benefits, including IVF • Life insurance • Short-term and long-term disability insurance • HSA/FSA options • Employee Assistance Program • Vacation & Personal Time Off • Sick & Wellness Time Off • 30% Employee Merchandise Discount • Employee Referral Bonus • Commuter benefits The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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