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This position has closed. The North Face removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

The North Face: Assistant Manager - Woodfield

The North Face · Schaumburg, IL · $24.00–$36.00 an hour · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

In the Store Manager's absence you'd have full responsibility for the store. Tell me about a time you were fully in charge of an operation.

What they are checking: Whether they have truly owned results and decisions, not just helped someone else who did.

Tell me about a time you had to address a performance problem with an employee.

What they are checking: Whether they handle tough conversations directly and fairly, with clear expectations and documentation.

Tell me about a time you disagreed with your manager. How did you handle it?

What they are checking: Whether they can push back respectfully and then present a united front to the team.

How do you make sure your team feels included and wants to come to work?

What they are checking: Whether they build an inclusive, motivated culture, which affects turnover and customer experience.

What does leading by example look like for you on a busy Saturday?

What they are checking: Whether they stay on the floor with customers and coach live rather than hiding in the back office.

What would you do

Your store is behind plan halfway through the month. What do you do?

What they are checking: Whether they diagnose the cause and act through people, scheduling and merchandising instead of just pushing harder.

How would you connect the store to the local outdoor community?

What they are checking: Whether they see community connection as part of the job, as the posting asks, and can suggest realistic ideas.

A new floor set arrives the same week as a big promotion. How do you plan the work?

What they are checking: Whether they can sequence merchandising and operations tasks while keeping customer service strong.

You find a cash discrepancy during closing. What do you do?

What they are checking: Whether they follow loss prevention procedures carefully and investigate without jumping to accusations.

About the work

How do you develop Brand Advocates into strong sellers who know the product?

What they are checking: Whether they have a real approach to training, coaching and follow-up that builds a team's skills over time.

Walk me through how you'd read a weekly sales report and decide what to change on the floor.

What they are checking: Whether they connect numbers like conversion and units per transaction to concrete actions with the team.

How would you build a schedule that covers peak mall traffic at a store like Old Orchard without blowing payroll?

What they are checking: Whether they understand labor as a cost to manage against traffic, a key part of driving profitability.

Practice this interview out loud.

Offer builds a real interview for this exact role at The North Face from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by The North Face.

At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of adventure-loving people, The North Face just may be the place for you. To learn more about our values and our culture, visit The North Face Careers or www.thenorthface.com . Assistant Store Manager What will you do? A day in the life of a Assistant Store Manager at The North Face looks a little like this. As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and purpose. You will partner closely with the Store Manager to drive profitability by ensuring excellence in customer engagement, merchandising, operations, and community connection. In the Store Manager’s absence, you will assume full responsibility for the store. This role is ideal for someone passionate about leadership, team development, and creating an inclusive, high-performing retail environment.​ Let’s break down that day-in-the-life a bit more. • Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.​ • Lead and coach the team to exceed individual and store productivity goals.​ • Model exceptional customer service and selling behaviors to inspire the team and create authentic brand experiences.​ • Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.​ • Support the Store Manager in recruiting, hiring, and onboarding with high-caliber talent.​ • Provide ongoing training, feedback, and development to team members.​ • Ensure compliance with all company policies, procedures, and operational standards.​ • Partner with the Store Manager to manage expenses, control shrink, and drive profitability.​ • Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.​ • Foster a culture of accountability, creativity, and continuous improvement.​ • Promote a respectful, inclusive environment that values diverse backgrounds and perspectives.​ • Support inventory management through accurate shipping, receiving, and stockroom practices. What do you need to succeed? We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 2+ years of retail or store leadership experience in a fast-paced, customer-focused environment​. A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most. The foundation skills you will need in this position are: • Proven ability to drive results through store teams and exceed sales and profit goals.​ • Skilled in coaching, motivating, and building high-performing, diverse teams.​ • Strong verbal and written communication skills with the ability to influence across all levels.​ • Solution-oriented and flexible in a fast-paced, dynamic retail environment.​ • Capable of working independently, managing shifting priorities, and meeting business expectations.​ • Comfortable using word processing, spreadsheets, and retail software tools.​ • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation. Now WE have a question for YOU. Are you in? Hiring Range : $24.00 - $36.00 USD per hour Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process. Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com . VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.