OfferDrill.

Jobs › RXO

This position has closed. RXO removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Supervisor Last Mile Operations

RXO · NC · Remote available · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to correct an associate whose performance was slipping. How did you approach it?

What they are checking: Whether they address substandard work directly and fairly, with clear expectations and follow-up.

You need five years in logistics and transportation for this role. What part of that experience prepared you most for last mile work?

What they are checking: Whether their background gives them a real feel for delivery timing, damage risk and customer expectations.

How do you keep a team motivated to be error free in repetitive work?

What they are checking: Whether they can set a standard of care and recognize good work without relying on pressure alone.

What would you do

You see an associate operating equipment unsafely to save time. What do you do?

What they are checking: Whether they stop unsafe work immediately and treat safety as nonnegotiable even under productivity pressure.

Halfway through the shift you realize you're short on supplies the team needs. What do you do?

What they are checking: Whether they solve the immediate gap and fix how supplies are monitored so it doesn't repeat.

Two associates are in conflict and it's slowing the whole team. How do you handle it?

What they are checking: Whether they step in early and resolve conflict before it affects productivity and morale.

About the work

How do you assign work at the start of a shift so the day's deliveries go out on time?

What they are checking: Whether they match people to tasks and plan around volume rather than reacting once trouble starts.

Walk me through how you would reconcile merchandise when the count doesn't match what the system shows.

What they are checking: Whether they can trace inventory discrepancies methodically instead of writing them off.

How do you train a new associate on equipment, procedures and housekeeping so it sticks?

What they are checking: Whether they teach by showing, checking understanding and following up rather than one quick talk.

How do you use Microsoft Office tools to track your team's productivity or inventory?

What they are checking: Whether they can use simple spreadsheets and reports to spot trends instead of running a shift on memory.

Practice this interview out loud.

Offer builds a real interview for this exact role at RXO from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by RXO.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Last Mile Operations Supervisor at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. What your day-to-day will look like: • Assign work activities and monitor group activities • Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements • Monitor and maintain availability of tools, materials and supplies • Oversee the usage of equipment and ensure team adherence to all safety procedures and programs • Manage inventory, including monitoring levels and performing merchandise reconciliation • Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance At a minimum, you’ll need: • 2 years of experience in a supervisory role • 5 years of experience in logistics and/or transportation • Experience with Microsoft Office It’d be great if you also have: • Bachelor’s degree or equivalent related work or military experience • Excellent verbal and written communication skills • Strong math skills and solid analytical ability • Outstanding interpersonal and leadership skills This job requires the ability to: • Lift up to 50 lbs. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits • Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .