Jobs › Sanford Health

Supervisor, Laboratory

Sanford Health · Park Falls, WI · $32.50–$52.00 an hour · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to discipline or let go of an employee. How did you handle it?

What they are checking: Whether they can handle the hard parts of supervision fairly and with documentation, since the posting expects it.

How do you make yourself useful to nurses and physicians who call the lab with questions?

What they are checking: Whether they see the lab as a resource to the rest of the hospital and communicate clearly with other departments.

Tell me about a time you hired someone who turned out to be a great fit. What did you look for in the interview?

What they are checking: Whether they have thought about what makes a strong lab hire, since interviewing and hiring are part of the role.

What would you do

Your lab just failed a proficiency testing event on one analyte. What do you do next?

What they are checking: Whether they know how to investigate the root cause, document corrective action and protect patient results in the meantime.

A tech tells you QC was out on a run but they released patient results anyway because the ED was waiting. What do you do?

What they are checking: Whether they put patient safety first, recall results if needed, and coach without creating fear of reporting.

You may oversee more than one lab or department. How would you stay on top of operations at a site you can't be at every day?

What they are checking: Whether they can lead through systems, check-ins and data rather than needing to be in the room.

About the work

Walk me through the pre-analytical, analytical and post-analytical phases. Where do you see the most errors happen?

What they are checking: Whether they understand the full testing process and know most lab errors start before the sample hits the analyzer.

How do you plan and run a method validation for a new instrument?

What they are checking: Whether they know accuracy, precision, linearity and reference range work, which the posting lists as their responsibility.

What quality indicators would you track in a lab, and what would make you act on one?

What they are checking: Whether they can choose measures like turnaround time, rejection rates and QC failures and use them to improve.

What regulations and accrediting standards have you worked under, and how do you get ready for an inspection?

What they are checking: Whether they know CLIA, CAP or Joint Commission expectations and keep a lab inspection-ready all the time.

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The full job description

As published by Sanford Health.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. 

 Work Shift: Varies (United States of America)

 Scheduled Weekly Hours: 40

 Compensation: Salary Range: $32.50 - $52.00



 Union Position: No

 Department Details Summary Responsible for pre-analytical, analytical, and post-analytical phases of testing. Follows standard operating procedures and ensures laboratory safety, quality and regulatory requirements are met. Responsible for providing leadership during the day-to-day operations of the laboratory, laboratory department or multiple laboratories. Acts as a point of contact to technical staff, responds to questions and provides direction. Job Description Serves as a laboratory resource to other health care personnel and collaborates with other departments across the enterprise. Manage validations, proficiency testing and evaluation and quality assurance initiatives. Prepares documents and holds meetings relating to performance appraisals and corrective action. Responsible for interviewing and hiring of new staff. Will effectively interview, hire, counsel, discipline, and when needed, terminate employees. Develop and monitor appropriate indicators for quality and continuous improvement. Manage the operations of the departments including human resources, budget and finance, short and long range planning, legal and regulatory compliance. Responsible for providing professional and technical expertise. Responsible for implementing the vision and mission, plan and standards of the organization within the departments. Accountable for the laboratory environment. May assist in the collection and preparation of required budget information. Maintain a positive work environment for the laboratory staff and develop a team approach to optimize work flow, improve customer satisfaction and reduce errors. Collaborate with other departments across the enterprise. Responsible for providing leadership in the day to day operations of the laboratory. Work closely and collaborate with the department medical director/section director and other department leadership to oversee areas of responsibility. May have fiscal responsibility for areas of accountability. This position may require acting as a CLIA role of Qualified Laboratory Director, Technical Supervisor and Technical Consultant as needed. Must also qualify to perform duties delegated by the CLIA Laboratory Director. May be required to travel to other enterprise locations. Perform other related duties as assigned. Qualifications Associate degree in laboratory or biological sciences required. Bachelor's degree preferred. Two years of laboratory related experience required. Possess a national laboratory certification or laboratory specialty certification through an approved Health and Human Services (HHS) agency, for example American Society for Clinical Pathology (ASCP); or be registry eligible. Certification is not required when clinical lab testing is not performed by the team. If working in North Dakota (ND) and not a cytotechnologist or histotechnologist, must be licensed or have a provisional license, by the ND Board of Clinical Laboratory Practice. Certification is not required when clinical lab testing is not performed by the team. Maintain continuing education credits equivalent to the state requirements as needed for license and certifications. May be required to have Basic Life Support (BLS) certification. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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