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This position has closed. Mercyhealth removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Supervisor, Environmental Services - Days

Mercyhealth · Rockford, IL · $21.00–$30.45 an hour · Full time

Posted Sep 17, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached an employee whose work wasn't meeting standards.

What they are checking: Whether they give clear feedback, document it and follow through, rather than avoiding the conversation.

What have you done to keep good EVS staff from leaving?

What they are checking: Whether they understand retention and do things like recognition and fair scheduling.

Tell me about a time you handled payroll or timekeeping errors for your team.

What they are checking: Whether they take accuracy in pay seriously, since it affects trust with staff.

What would you do

Three housekeepers call out on a morning with high census and a discharge backlog. How do you staff the day?

What they are checking: Whether they can reassign work by priority, like discharges and isolation rooms, to keep patient flow moving.

Nursing complains that rooms aren't turned over fast enough. How do you respond?

What they are checking: Whether they work with nursing to find the real delay instead of getting defensive.

How do you plan and schedule floor care projects without disrupting patient areas?

What they are checking: Whether they coordinate with units and time project work around patient care.

About the work

What's different about cleaning a room after a C. diff patient compared to a routine discharge?

What they are checking: Whether they know isolation cleaning protocols and the right disinfectants for spore-forming organisms.

How do you inspect a room to know it was really cleaned well?

What they are checking: Whether they use an objective method like checklists or fluorescent markers rather than a glance.

How do you manage cleaning supply inventory and keep costs under control?

What they are checking: Whether they track usage and ordering so the team doesn't run out or waste money.

How do you make sure your staff use cleaning chemicals safely?

What they are checking: Whether they train on dwell times, dilution and PPE, which protect both staff and patients.

Practice this interview out loud.

Offer builds a real interview for this exact role at Mercyhealth from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Mercyhealth.

OVERVIEW The Environmental Services Supervisor oversees daily EVS operations, including staffing, work assignments, cleaning standards, supply management and facility inspections to ensure a safe, sanitary environment. This role also hires, trains and develops staff, monitors performance and compliance, manages payroll and inventory, and supports special projects and continuous improvement initiatives. SCHEDULE: 40-hours per week SHIFT: Days ESSENTIAL DUTIES AND RESPONSIBILITIES • Supervises scheduling and assignment of duties to provide adequate staffing for the department, revising as needed according to census and staffing changes. Responsible for ensuring all scheduled procedures are completed per shift. Includes completion of daily assignment schedules and shift log. Project work which includes floor care. • Evaluates, set standards for, and monitors the safe usage of cleaning materials, supplies, and equipment by partners according to Mercyhealth and all regulations and standards. Includes ensuring equipment repairs are done in a timely manner. Maintains accurate and cost effective inventory of cleaning materials, supplies, and equipment. • Develop partners to ensure retention of most effective partners by assessing needs, addressing and documenting performance and behavior strength/weakness through the timely use of coaching, feedback, performance appraisals, corrective actions, and termination procedures. Includes recommending partners for transfers, promotions, and other training, etc. • Conducts routine partner meetings to provide ongoing training to partners in the use of new equipment and cleaning methods which includes: horizontal surface cleaning, patient, non-patient areas, flooring, windows, walls, all waste and isolations, etc. Trains on proper use of keys and pagers. Maintains knowledge of current trends and developments in the field in order to enhance expertise. • Coordinate with Human Resources to effectively interview, select and hire partners as needed to maintain budgeted FTE's and accomplish department service/business goals. • Proactively inspects and evaluates the physical condition of the hospital, completing daily quality audits of dismissal rooms and other areas of assignment, recommending facility repairs, etc. and reporting unsafe areas to improve sanitation, appearance and efficiency. Routinely tours facility to observe partners and ensure cleaning is being done safely and in compliance with all guidelines. Maintains records of all inspection findings. • Routinely inspects EVS closets and carts to ensure proper chemicals are being used. Discusses findings on daily inspections with partners and follows up as needed. Put stock supply away. Maintain supply room. Inspect packing slip for accuracy. Create orders. • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training partners; planning, assigning, and directing work; appraising performance; rewarding and disciplining partners; addressing complaints and resolving problems. • Assists manager in special projects and research to update techniques. Includes gathering and maintenance of statistical data and reporting systems, square footage, cost savings, partner performance, etc. Participates in the evaluation of new products, equipment procedures, floor coverings, drapes, furniture, etc. • EPIC and EVS Software (reports and dashboard) • Knowledgeable of all waste types and proper handling, transport and disposal. • DOT BioHazard Materials Training • Attends committee meetings. Continue with on-going education. Works closely with new partners, completing department orientation, one-day training, ensure training record is kept current. • Keeps manager, supervisor and customers informed of needed information. Follow-up with concerns in a timely manner. • Maintains a working knowledge of audio visual equipment. • Monitor partners worked hours on payroll system. EDUCATION AND EXPERIENCE • High school graduate or equivalent. • Prior supervisory experience preferred. • Three to five years of cleaning experience preferred. CERTIFICATION AND LICENSURE C.H.E.S.T./C.H.E.S.P. preferred SKILLS AND ABILITIES • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of partners. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; and to compute rate, ratio, and percent; and to draw and interpret bar graphs. • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; and to deal with problems involving several concrete variables in standardized situations. • Knowledge of Microsoft Office, including Excel, Word, and PowerPoint. • Other software programs - EPIC SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the partner is regularly required to perform repetitive motions related to the following: stand, walk, finger, handle, grasp, feel, push, pull and reach with hands and arms. The partner is frequently required to climb (using step stool or ladder), balance and stoop, kneel, twist, bend, crouch, or crawl. The partner must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision, depth perception and ability to distinguish color-coded items - linen bags, signs & symbols, etc. PAY RANGE: $21.00 - $30.45 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women