Jobs › Airgas

Strategic Accounts Sales Support Specialist

Airgas · Germantown, WI · Full time

Posted Apr 29, 2026 · We last checked this listing on Oct 6, 2026

Apply at Airgas

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting says experience with contracts is highly desired. Tell me about contracts you've helped manage and what your part was.

What they are checking: Whether they have real contract handling experience, which is the role's biggest stated need.

Tell me about a time you found an error in pricing or contract details before it reached a customer.

What they are checking: Attention to detail that protects revenue and the company's credibility with large accounts.

How do you stay effective working hybrid, partly remote and partly in the Germantown office?

What they are checking: Self-management and communication habits that keep coordination work moving across locations.

What would you do

A strategic customer's new contract promises service terms that your branches don't currently deliver. What do you do?

What they are checking: Whether they catch gaps between contract commitments and internal processes and raise them early.

You're the central point of contact for several commercial leaders who all want things today. How do you manage that?

What they are checking: How they prioritize and set expectations when serving multiple internal stakeholders.

A subject matter expert keeps missing deadlines on an implementation you're coordinating. How do you handle it?

What they are checking: Whether they can follow up firmly with people they don't manage without damaging the relationship.

About the work

How do you keep digital contract files organized so anyone can find the current version quickly?

What they are checking: Whether they have file and version control habits that prevent working from outdated terms.

Walk me through how you'd set up an implementation timeline for a new strategic account with several subject matter experts involved.

What they are checking: Their ability to coordinate cross-functional work toward a shared go-live date.

How do you make sure contract terms align with financial standards and internal business processes?

What they are checking: Whether they understand that contracts must work for finance and operations, not just sales.

How comfortable are you in Excel and CRM tools, and what's something you've built or tracked with them?

What they are checking: Practical tool skills needed to track contracts, timelines and account details.

Practice this interview out loud.

Offer builds a real interview for this exact role at Airgas from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Airgas.

R10090930 Strategic Accounts Sales Support Specialist (Evergreen) (Open) Location: Germantown, WI (LLC Support) - Management How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Strategic Accounts Sales Support Specialist in Radnor, PA! We are looking for you! • This position is a hybrid role located in Germantown, WI. • Experience with contracts is highly desired. Recruiter: Roseanne Khachikyan / Roseanne.Khachikyan@airgas.com/ 424-318-0169 Job Description Summary: The Sales Support Specialist serves as a centralized point of contact to commercial leaders and strategic account stakeholders across the business. This role is responsible for providing sales support, contract implementation, and resource coordination to drive business success. • Contract Management: Assist the commercial team in managing customer contracts, coordinating internal communications, and maintaining organized digital files. • Operational Alignment: Ensure contractual requirements and service commitments align with internal business processes and financial standards. • Cross-Functional Collaboration: Partner with subject matter experts to establish implementation timelines and documentation for account rollouts. • Lifecycle Oversight: Coordinate the transition and ramp-down of migrated or de-marketed strategic accounts. • Account Administration: Manage new account setups, credit reviews, report generation, and the resolution of "order-to-cash" issues. • Reporting & Communication: Provide key stakeholders with timely progress reports and disseminate critical information regarding deliverables. • Process Improvement: Identify efficiency gains and document best practices to support strategic account profitability and personal professional growth. • Special or other duties as assigned ________________________ Are you a MATCH? Required Qualifications: • High School Diploma or equivalent • 2+ years inside sales, customer service or relevant Airgas/industry experience required • Strong written and verbal communication skills • Relevant Microsoft Office or Google Suite experience Preferred Qualifications: • Bachelor’s degree preferred, but not required • Previous exposure to commercial contract terms and conditions preferred • Prior experience manipulating datasets and analyzing data from multiple sources preferred ________________________ Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

Apply at Airgas