JobsMotorola Solutions

Sr. Supply Chain Manager, North America EMS

Motorola Solutions · Schaumburg, IL

Posted Aug 6, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you managed a relationship with an EMS partner where the supplier wasn't hitting commitments. What did you do?

whether the candidate can drive accountability with an external manufacturing partner rather than just escalate and wait

Describe a supply planning process you built or redesigned so it could scale as a business grew into new sites or regions.

real experience with process maturity work versus just executing an existing playbook

Tell me about a time you had to identify the actual decision-maker at a supplier organization to get something unstuck.

political and relationship savvy in navigating a partner company's structure, not just their own

You've got a 2-3 person direct report team and an extended team of about 15. Tell me about someone you developed into a stronger performer, and what specifically you did to get them there.

genuine investment in talent development versus a generic answer about being a supportive manager

Tell me about a time your supply plan and the revenue or sales forecast were out of sync. How did you reconcile them?

cross-functional alignment skill between supply planning and business operations/delivery management

How comfortable are you communicating in Spanish with a supplier team in Reynosa, and how has language shaped a relationship you've managed before?

realistic assessment of Spanish proficiency and cultural fluency for on-site partner work

Tell me about a risk you flagged to leadership before it became a real problem, and how you communicated it.

proactive risk management and the ability to communicate bad news clearly and early

Technical

How have you used ERP and supplier collaboration tools day to day, and what's a time the data in those systems didn't match reality on the ground?

hands-on familiarity with the systems and judgment about when to trust the data versus dig deeper

Walk me through how you'd evaluate a proposed change to inventory or capacity strategy and decide whether to approve the cost impact.

financial and analytical rigor in supply chain tradeoff decisions

What's your experience with Tableau, Power BI, or similar tools for turning messy operational data into something leadership can act on?

concrete analytical toolset and ability to produce decision-ready reporting, not just data pulls

Situational

Walk me through how you'd set up an operational cadence with two Mexican EMS partners to keep inbound supply flowing to meet a revenue target.

practical understanding of running recurring supply reviews and translating them into execution, not just theory

Say Guadalajara reports a component shortage that will hit a customer ship date in three weeks. Who do you pull into the room and what's your first 48 hours look like?

ability to triage a live supply risk and coordinate across demand planning, logistics, and business ops under time pressure

How would you build a talent pipeline and onboarding process for a team that's growing its footprint across new EMS sites?

whether they've actually thought about scaling a team, not just managing the one they have

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Global Materials & Supply Planning Job Description This leadership role offers an exceptional opportunity to influence and execute the North America EMS materials strategy for Motorola Solutions, Inc. Reporting to the Director of Global Materials & Supply Planning, you will lead inbound supply, focusing primarily on two key Mexican EMS partners. You will be the operational cornerstone, ensuring seamless supply flow to meet revenue goals and enhance customer experience. This position provides significant cross-functional visibility and fosters rich learning interactions across Demand Planning, Supply Planning, Logistics Operations/Procurement, and Supply Chain software systems (ERP/Supplier Collaboration).  Key Responsibilities: • Supply Chain Leadership: Own and drive the end-to-end supply planning functions for the Mexico supply base.  Responsibilities may expand to other North America EMS locations based upon business strategy. • Supplier Relationship Management: Cultivate strong operational relationships with supply partners to ensure reliable and efficient material flow. The ability to both identify and influence decision-makers, as well as drive accountability with supply partners is crucial to the success of this position. • Revenue and Customer Alignment: Collaborate closely with Business Operations and Delivery Management to synchronize supply plans with revenue targets and optimize the customer experience. • Operational Excellence: Lead the operational execution of supply plans, including establishing and managing operational cadences, evaluating inventory and capacity strategies and impacts, approving/denying cost implications, and overseeing component safety planning. • Process Maturity & Excellence: Design and implement standardized supply planning frameworks across the region to ensure operational processes can scale seamlessly in alignment with business growth and regional expansion. • Team Leadership: Manage and develop a team of 2-3 direct reports at the Manager or Senior Manager level, with oversight of an extended team of ~15 employees.   • Organizational Improvement: Develop a robust talent management program to create a talent pipeline and best practices for onboarding and integration as we continue to scale our footprint in the region. • Stakeholder Engagement: Act as the key customer and regional owner for Supply Planning processes, ensuring adherence to cadences and effective utilization of Supplier Collaboration tools. • Strategic Initiatives: Actively participate in strategic business initiatives from concept to implementation, contributing supply chain expertise and insights. • Problem Solving and Opportunity Identification: Proactively identify and resolve core challenges and capitalize on opportunities within business processes. • Insight and Analysis: Provide insightful analysis and reporting on the company's operations to inform decision-making. • Risk Management: Assess and communicate potential risks associated with business decisions. • Travel: Expect a high frequency of travel to and from Reynosa and Guadalajara along with 2-4x/per year travel to Chicago for cross-functional meetings. Preferred Qualifications: • CPIM / APICS certification preferred • Core analytic skills to independently dive into an unclear situation and make sense of it. Skills in Google Sheets, Slides and Excel are key. Along with experience in Tableau, PowerBI. Experience in Oracle is an advantage. • Spanish language proficiency is highley desired • Proven experience managing an EMS relationship. • Strong understanding of end-to-end supply chain processes and best practices. • Experience with ERP and Supplier Collaboration software systems. • Excellent analytical, problem-solving, and decision-making skills. • Strong communication, interpersonal, and presentation skills. • Demonstrated ability to lead and develop high-performing teams. • Experience participating in and driving strategic initiatives. • Ability to thrive in a fast-paced, global environment. Target Base Salary Range: $120,300  - $170,000  Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.   #LI-MM4 #LI-HYBRID Basic Requirements • Bachelor's Degree • 10+ years of progressive experience in purchasing, supply chain planning, materials management, demand management, inventory planning or related field Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.  We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this  Reasonable Accommodations Form  so we can assist you.

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