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SR Dock Supervisor

Central Transport · Chicago Ridge, IL · Full time

Posted Aug 19, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the dock operations you have supervised. How many dock workers, doors and trailers per shift?

What they are checking: Whether their experience fits the size and speed of a major LTL dock like Chicago Ridge.

Tell me about a time you had to discipline someone you also liked and worked well with.

What they are checking: Whether they can hold people accountable fairly, even when it is personally uncomfortable.

What do you do to keep good dock workers from leaving?

What they are checking: Whether they think about recognition, fair treatment and training, since dock turnover is costly.

What would you do

You see a dock worker driving a forklift too fast between doors. What do you do right then?

What they are checking: Whether they stop unsafe behavior on the spot and follow up, which shows safety comes before speed.

Two people call off and you are short-handed on a heavy night. How do you still get freight out on time?

What they are checking: Whether they can reshuffle labor, set priorities and communicate with the next shift and the network.

Freight is found damaged on your dock. How do you figure out where it happened?

What they are checking: Whether they investigate damage carefully, which helps cut claims and fix bad habits.

About the work

How do you plan the start of a shift so the right trailers are at the right doors and people are where they need to be?

What they are checking: Whether they plan ahead using load plans and inbound arrivals instead of reacting all night.

How do you load a trailer so freight is stacked tight, rides well and unloads in the right order?

What they are checking: Whether they know good loading practice, which drives both trailer use and damage rates.

How do you measure dock productivity, and how do you share those numbers with your team?

What they are checking: Whether they use metrics like bills per hour or shipments handled and use them to coach, not just to criticize.

How do you make sure overages, shortages and damage are recorded correctly in the system?

What they are checking: Whether they understand OS&D handling, which protects customers and keeps freight from getting lost.

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The full job description

As published by Central Transport.

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry’s most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: 4:00pm - 2:00am, M-F (Outbound Shift) Salary: Up to $75,000 + quarterly bonus (10%) LOCATION 10301 S Harlem Avenue, Chicago Ridge, IL 60415 Ideal Candidate Requirements: • Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) • Familiar with customs and cross-border transportation • Strong leadership qualities • Desire to surround customer with excellence in service • High aptitude for technology • The ability to multi-task while being detail oriented • Excellent written and verbal communication skills • An Associates or Bachelor’s Degree, preferred but not required Duties include, but are not limited to: • Oversee outbound operations within a 250-door freight facility for your designated section of the dock. • This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. • Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule. • Utilizing your independent judgement to build loads based on available labor and freight levels. • Ensure proper load of carriers by monitoring the cube and weight of trailers • Provide leadership and accountability to a team of drivers, dock workers and dock hand. • Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded. • Monitor hours and overtime. • Maintain a safe work environment compliant with state and federal DOT/OSHA standards. • Ensure company operational model compliance. • Support a culture of excellence in quality of product to internal and external customers

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