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Break Manager

Central Transport · Chicago Ridge, IL · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your management experience in LTL. What did you run on the dock and in dispatch?

What they are checking: Whether they have the dock and dispatch background the posting requires, preferably in LTL.

Tell me about someone you hired and trained who became a strong performer. What did you do?

What they are checking: Whether they can hire, coach and mentor, which the posting names as required leadership skills.

How do you keep track of details like counts and exceptions while also running the floor?

What they are checking: Whether they can multi-task without losing accuracy, which the posting calls out.

Tell me about a time you had to deliver bad news to your boss about a missed goal.

What they are checking: Whether they report problems honestly and early, with a plan, instead of hiding them.

What would you do

The shift runs 3 p.m. to 1 a.m., Monday through Friday, and averages 50 hours a week. How does that fit your life right now?

What they are checking: Whether they can commit to the schedule the posting states, which affects whether they stay.

A worker on your crew argues with you in front of others about an assignment. How do you handle it?

What they are checking: Whether they can keep control calmly and deal with the issue privately and fairly.

You have three urgent problems at once: a damaged shipment, a late trailer and an injured worker. How do you handle them?

What they are checking: Whether they put people's safety first and then work through the rest in a clear order.

How do you make sure customers get excellent service when you never see them face to face?

What they are checking: Whether they connect dock accuracy and on-time loading to the customer experience.

About the work

How do you plan the break of inbound freight so outbound trailers are loaded on time?

What they are checking: Whether they understand how breaking freight feeds the outbound plan and where delays come from.

What systems and technology have you used to manage freight and labor?

What they are checking: Whether they have the high aptitude for technology the posting asks for.

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The full job description

As published by Central Transport.

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Shift time: Monday - Friday: 3:00pm - 1:00am Ideal Candidate Requirements: · Experience in managing a team, preferably in transportation operations · A thorough understanding of the LTL trucking industry · Prior management, dispatch and dock experience required, preferably in LTL trucking industry · Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees · Desire to surround customer with excellence in service · High aptitude for technology · The ability to multi-task while being detail oriented · Excellent written, listening and verbal communication skills · Must be willing to work 50 hours/week average · Must be able to work any shift including nights and/or weekends and in any weather condition · Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities · An associate or bachelor’s degree, preferred but not required Duties include, but are not limited to: · Oversee night-time operations of our Cincinnati terminal's dock · This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. · Ensure proper load of carriers by monitoring the cube and weight of trailers · Provide leadership and accountability to a team of drivers, dock workers and dock hand. · Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded. · Monitor hours and overtime. · Maintain a safe work environment compliant with state and federal DOT/OSHA standards. · Ensure company operational model compliance. · Support a culture of excellence in quality of product to internal and external customers

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