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Social Media Manager

Motorola Solutions · Chicago, IL · $110,000–$115,000 a year · Full time

Posted Aug 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through your portfolio. Pick one piece and tell me the strategy behind it, not just how it performed.

What they are checking: whether the candidate can articulate strategic reasoning behind creative work, not just show polished output

Tell me about a time a piece of content underperformed. What did you do next?

What they are checking: comfort with failure and whether they actually use data to iterate rather than just move on

Tell me about a cultural moment or trending topic you decided not to jump on, even though it was tempting.

What they are checking: editorial judgment and brand-safety instincts, especially important given the company's public safety mission

Describe how you've led or mentored someone on your team who was struggling with either creative quality or hitting deadlines.

What they are checking: people management skills beyond content creation, since this role explicitly leads a team

What would you do

Motorola Solutions makes public safety technology, not a typical consumer brand. How would you find the intersection between a viral trend and something like body cameras or emergency communications?

What they are checking: ability to adapt trend-chasing instincts to a serious, safety-focused brand without losing credibility

You have a team producing short-form video for TikTok and Reels. How do you divide the work between you and them, and how do you keep quality consistent across the team?

What they are checking: actual management experience versus just having managed on paper

Someone leaves an angry or inflammatory comment on a post about one of our public safety products. What's your process for responding, or deciding not to?

What they are checking: judgment around community management in a sensitive, safety-adjacent industry where tone missteps carry real risk

You've got a product launch, a trending audio you want to use, and a community crisis brewing in the comments, all in the same week. How do you prioritize your time?

What they are checking: project management and prioritization under real deadline pressure

Motorola Solutions sells to governments, first responders, and enterprises, a very different audience than typical B2C brands on social. How would that change your voice and content choices compared to brands you've worked on before?

What they are checking: self-awareness about adapting a personal creative style to a specific, more conservative brand context

About the work

How do you decide what platform gets what content? Give me a real example where you changed your approach for LinkedIn versus TikTok.

What they are checking: whether they truly understand platform-specific 'vibe' versus repurposing the same asset everywhere

Walk me through how you read your Insights or Analytics tab on a typical week. What numbers do you actually act on versus ignore?

What they are checking: depth of analytical fluency versus buzzword familiarity with metrics

What's your process for scripting and producing a short-form video from idea to publish? Who's involved and how long does it typically take?

What they are checking: hands-on production knowledge versus strategy-only experience

How would you build a reporting rhythm here, weekly and monthly, and who besides you needs to see those numbers?

What they are checking: whether they can translate personal habits into a repeatable process that serves stakeholders beyond themselves

Practice this interview out loud.

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Our Brand, Creative and Customer Experience team is looking for a trend-obsessed, data-informed Social Media Manager to own our brand’s digital presence. This isn't just about posting pictures; it’s about building a community, sparking conversations, and staying three steps ahead of the ever-changing algorithm. In this role, you will be the face and voice of our brand across all social platforms, turning our brand strategy into "scroll-stopping" content. You will lead a team that drives awareness and produces thumb stopping content. Job Description • Content Creation & Curation: Concept, script, and produce high-quality social content (specifically short-form video like Reels/TikTok) that resonates with our target audience. • Community Management: Actively engage with our community. This means responding to comments, managing DMs, and fostering a "human" connection with our followers. • Social Strategy: Develop and execute a platform-specific strategy that balances brand awareness, community growth, and traffic goals. • Social Listening: Monitor industry trends, competitor moves, and cultural moments to ensure our brand remains relevant and timely. • Reporting & Insights: Analyze weekly and monthly performance metrics to identify what’s working, what isn’t, and how we can optimize for ROI. Qualifications: • Platform Expertise: You know the nuances of TikTok, Instagram, LinkedIn, Facebook and X inside and out—you don’t just use them; you understand their "vibe." • Strategic Wit: You have a knack for finding the intersection between a viral trend and our brand's unique value proposition. • Analytical Mind : You aren't afraid of the "Insights" tab. You can translate data into an actionable plan. • Excellent project management skills; organized and able to multitask and work under short deadlines. • High energy: a desire to learn and a drive to excel. • Passionate and motivated team player. • Excellent problem-solving skills. • Demo reel/portfolio required, demonstrating social media strategy and cutting edge engagements. #LI-JS3 #LI-HYBRID Target Base Salary Range: $110,000-$115,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements • 5+ years of experience in social media and 1+ years of management/leading a team • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. (GC/CITIZEN ONLY) Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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