Server

Tell me about your experience taking orders and using a point-of-sale system.

What they are checking: Whether they can enter orders accurately, which matters for residents with dietary restrictions.

Tell me about a time you worked with a team to get through a very busy meal.

What they are checking: Whether they help teammates and communicate during the rush.

What does professional and timely service mean to you?

What they are checking: Whether their idea of good service lines up with the posting's standards.

Our diners are residents who eat here often. How would you build good relationships with them?

What they are checking: Whether they see residents as regulars in their own home, not one-time customers.

A resident sends a dish back twice and is getting upset. What do you do?

What they are checking: Whether they stay calm and courteous and bring in a lead when needed.

How do you handle room service orders when the dining room is also busy?

What they are checking: Whether they can juggle tray delivery and table service without letting either slip.

A resident who usually eats with friends is sitting alone and quiet. Would you do anything?

What they are checking: Whether they notice residents as people and show care beyond taking an order.

How would you serve a resident who has trouble hearing or seeing the menu?

What they are checking: Whether they adapt with patience so older adults can order with ease and dignity.

What side jobs and cleaning tasks would you expect at the end of a dining shift?

What they are checking: Whether they understand that closing work is part of the job, not optional.

How do you keep track of who ordered what when a table changes their minds?

What they are checking: Whether they have habits that prevent mix-ups at the table.