JobsAssociated Bank

Senior Fiduciary Officer

Associated Bank · Green Bay, WI

Posted Sep 3, 2026 · We last checked this listing on Sep 20, 2026

Apply at Associated Bank

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to deliver a decision to a beneficiary or client that they didn't want to hear, like denying a discretionary distribution request.

comfort exercising fiduciary judgment under emotional pressure from a client

Describe a situation where you spotted a way to grow a client relationship, whether through cross-selling or bringing in new assets, and how you approached it.

actual business development instinct versus purely administrative trust experience

Tell me about a time a client relationship started to erode. What did you notice first and how did you try to save it?

relationship management instincts and early-warning awareness with high net worth clients

Tell me about a time you had to say no to a request from a colleague or internal partner because it put a client relationship or compliance at risk.

integrity and independence when internal pressure conflicts with fiduciary or compliance standards

Technical

Walk me through your current book of trust accounts. How many relationships are you managing and what's the range of complexity you're dealing with?

whether the candidate's scale of experience actually matches an 8+ years senior portfolio

How do you weigh the interests of a current income beneficiary against a remainder beneficiary when they conflict?

real grasp of fiduciary duty and trust law fundamentals, not just vocabulary

What's your process for identifying new business, whether that's referrals from attorneys and accountants or prospecting on your own?

whether business development is a practiced skill or an aspiration

What's your experience working alongside outside attorneys, CPAs, and financial advisors on a single client's estate plan?

ability to operate as one part of a broader professional team rather than a solo operator

Tell me about the most complex estate or trust structure you've administered. What made it complex and how did you manage it?

depth of technical trust and estate planning knowledge beyond routine accounts

How do you stay current on trust and fiduciary regulatory changes, and can you give an example of a regulation shift that changed how you did your job?

ongoing professional development and regulatory awareness

Situational

A high net worth client wants to make a trust distribution that you believe conflicts with the terms of the trust document. What do you do?

willingness to hold the fiduciary line even against client pressure or revenue risk

Walk me through how you'd handle a trust account review that turns up a compliance gap, maybe missing documentation or an outdated asset allocation.

process discipline and how they balance client relationship with regulatory obligations

Imagine a family member of a client calls you upset that a sibling is getting preferential treatment from the trust. How would you handle that call?

communication skill and neutrality when family dynamics intrude on fiduciary duties

Practice this interview out loud.

Offer builds a real interview for this exact role at Associated Bank from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Associated Bank is seeking an experienced Personal Trust Relationship Manager to serve as a trusted advisor to high net worth clients while overseeing the administration of personal trust accounts. In this role, you will help clients achieve their wealth planning goals, deepen relationships, and drive business growth through exceptional service and strategic advice. This is an opportunity to make a meaningful impact while growing your expertise in wealth management and trust services. Job Accountabilities • Manage a portfolio of personal trust and fiduciary accounts, ensuring exceptional service and accurate administration. • Develop and strengthen relationships with high net worth clients to drive retention, asset growth, and revenue generation. • Identify opportunities to expand existing relationships and attract new business through proactive client engagement. • Provide sophisticated wealth planning guidance and customized trust solutions to meet client needs. • Partner with internal teams to uncover cross-selling opportunities and deliver comprehensive financial solutions. • Drive business development efforts with existing clients and external prospects to support portfolio growth. • Ensure compliance with fiduciary standards, internal policies, regulatory requirements, and risk management practices. • Support strategic initiatives and process improvements that enhance the client experience and operational effectiveness. Education & Experience Required • Bachelor's degree in Finance, Business, Accounting, Law, or a related field, or equivalent work experience. • 8+ years of experience in trust administration, wealth management, private banking, or fiduciary services. • Experience managing relationships with high net worth individuals and families. • Strong knowledge of trust, estate planning, fiduciary, and regulatory requirements. • Proven business development and client relationship management experience. Preferred • Professional designation such as CTFA, CFP®, CPA, JD, or related credential. • Experience developing new trust business and expanding client relationships. • Advanced knowledge of wealth planning, estate planning, and investment management solutions. • Experience collaborating with attorneys, accountants, and other professional advisors. Why You'll Love Working Here At Associated Bank, you'll be part of a collaborative team dedicated to helping clients build and preserve their financial legacy. We invest in your professional growth through ongoing development opportunities, meaningful career paths, and exposure to complex client relationships. You'll have the opportunity to make a lasting impact on clients, colleagues, and communities while building a rewarding career. Apply today to make an impact. We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $102,200.00 - $175,200.00 per year

Apply at Associated Bank

Related jobs

Area Teller Specialist

Associated Bank · Appleton, WI

Posted Sep 17 · Verified Sep 20

Teller (Part-time)

Associated Bank · Rockford, IL

Posted Sep 17 · Verified Sep 20

Chief Analytics Officer

Associated Bank · Milwaukee 111 Kilbourn, WI

Posted Sep 17 · Verified Sep 20

Asset Based Lending Team Leader

Associated Bank · Chicago 525 Monroe, WI

Posted Sep 17 · Verified Sep 20

Client Delivery Supervisor - Commercial Deposits

Associated Bank · US MN Remote, WI

Posted Sep 17 · Verified Sep 20

Relationship Banker

Associated Bank · Eau Claire, WI

Posted Sep 17 · Verified Sep 20