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SEASONAL Merchandise Associate Truck Team (Early Morning)

TJX Companies · West Allis, WI · $13.25–$13.75 an hour · Part time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you did repetitive physical work for hours. How did you keep your pace up?

What they are checking: Whether they have the stamina and steadiness for unloading and processing, which is physical and repetitive work.

Holiday season means big crowds and lots of freight. Tell me about a time you worked somewhere very busy.

What they are checking: Whether they've handled real volume before and stayed steady instead of getting overwhelmed.

The posting says you may be cross-trained in multiple areas of the store. Tell me about a time you had to learn a new task quickly.

What they are checking: Whether they adapt when moved from register to floor to stockroom as the store's needs change during a shift.

What would you do

During extended holiday hours this shift starts at 5 in the morning. Walk me through how that fits your life for the season.

What they are checking: Whether they've honestly thought through the early start, since a truck team can't run short when a delivery arrives.

You're halfway through a carton and realize a batch of items has the wrong tickets on them. What do you do?

What they are checking: Whether they stop and flag a problem instead of pushing bad merchandise to the floor to keep their numbers up.

The backroom is crowded with cartons and the floor needs new goods out before open. How do you decide what goes first?

What they are checking: Whether they think about what the floor needs most, rather than just working whatever box happens to be closest.

You see a coworker slip a jacket into their bag before leaving the break room. What would you do?

What they are checking: Whether they understand loss prevention standards apply to coworkers too and know to tell a manager rather than handle it alone.

About the work

When you unload a truck, what are you checking for before cartons go into processing?

What they are checking: Whether they think about damaged cartons, counts and safe stacking, which prevents losses before goods ever reach the floor.

When a truck comes in, what do you think happens between the cartons coming off and the clothes hitting the floor?

What they are checking: Whether they understand receiving, tagging, hanging and moving goods out, so they can be productive from the first shift.

The posting says merchandise must be properly tagged, hung, secured and coded. Why would each of those matter?

What they are checking: Whether they see that a wrong ticket or a missing security tag causes pricing errors or loss later on the floor.

This work means lifting cartons, standing for hours and repeating the same motions. How do you keep yourself from getting hurt?

What they are checking: Whether they know safe lifting and pacing habits, since stockroom injuries usually come from rushing and bad form.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: This listing is for a seasonal merchandise associate for processing truck. Associates must be able to start a shift between 5am (during extended holiday hours) and 6am before extended holiday hours. Associate will be cross trained to stock merchandise. Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2665 South 108th Street Location: USA Marshalls Store 0738 West Allis WI This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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