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Sales Support Executive

Dyson · China · Remote available · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time your data analysis helped a manager make a better decision.

What they are checking: Whether their analysis leads to real business action, not just reports.

Tell me about a process you made more efficient in a past role.

What they are checking: Whether they look for ways to standardize and improve workflows, as the role expects.

What would you do

An order comes in that looks too large for that store's normal sales. What do you do?

What they are checking: Whether they monitor order reasonableness and catch risks before they become stock problems.

How would you check channel compliance and what would you do if you found a store breaking the rules?

What they are checking: Whether they can supervise compliance fairly and escalate when needed.

How do you work with finance, logistics and marketing when an order problem crosses teams?

What they are checking: Whether they can coordinate cross-functional work to solve issues quickly.

You find a big mismatch between sales data from the system and what a distributor reports. How do you resolve it?

What they are checking: Whether they can investigate data differences carefully and get to the truth.

About the work

You would be the operational hub for the regional sales team in Shanghai. How do you manage order collection and checking for DT and store channels every day?

What they are checking: Whether they have a reliable process for end-to-end order management across channels.

Walk me through how you would build a weekly sales performance report for regional managers.

What they are checking: Whether they can turn raw data into a clear view of targets, gaps and opportunities.

What Excel or data tools do you use most for sales analysis?

What they are checking: Whether they have strong practical data skills for daily verification and reporting.

How would you help managers break down a regional target into store or distributor goals?

What they are checking: Whether they understand target decomposition and can support it with data.

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The full job description

As published by Dyson.

Location: Shanghai The Sales Support Executive serves as the core operational hub for the regional sales team. This role ensures end-to-end efficiency of regional sales operations through full-cycle order management, sales data verification & analysis, channel compliance supervision, and cross-functional collaboration. The incumbent closely supports regional target decomposition, performance tracking, distributor & store operation management, and delivers accurate data insights and operational solutions to drive sustainable regional sales growth and standardized business execution. Key Responsibilities 1. Order & Process Management Manage end-to-end order collection, and verification of DT and store channels. Monitor order rationality, standardize daily order execution workflows, optimize operational efficiency, and ensure compliant and smooth sales order procession across the region. 2. Data Management & Performance Review Conduct daily, weekly and monthly statistics, verification and in-depth analysis of regional sales data. Deliver standardized sales reports and performance review decks, precisely track target achievement process, identify business gaps, risks and growth opportunities, and provide reliable data support for managerial decision-making. 3. Channel & Store Operation Support Provide daily operational support for regional own stores and DT channel. Scope includes monthly trade stock checking, marketing application, rebate PO application and verification & settlement, and routine issue resolution. Respond promptly to sales team demands, coordinate internal process efficiently and ensure stable and healthy 4. Cross-Departmental Collaboration Closely collaborate with Finance, Legal, Sales Operation, VM and other internal teams to drive the implementation of regional sales initiatives. Support regional resource coordination, trade stock & delivery issue closure and NPD sales follow-up, eliminating operational bottlenecks and ensuring seamless business execution. 5. Sales Team Enablement & Administration Support the DSM in regional target decomposition, performance data accounting, and regular meeting organization. Organize and optimize sales of enablement materials including NPD guidelines and providing solid back-office support to maximize front-team efficiency and overall regional sales productivity. Requirements • Bachelor’s degree • Strategic mindset with a strong sense of ownership, able to work under pressure • 1–3 years’ experience in sales support, operations or business roles in retail, FMCG, fashion or cosmetic industry • Strong Excel skills (VLOOKUP, PivotTable, functions) • Good written and spoken English for daily work and reports • Proactive, good communication and cross-team coordination skills Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Apply at Dyson