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Sales Lead (SLPT) -Lane Bryant - College Hills

Knitwell Group · Normal, IL · $15.64–$15.75 an hour · Part time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a customer feel truly confident in what she was wearing.

What they are checking: Whether they live the brand's mission of empowering customers and can model it for associates on the floor.

Tell me about a time two people on your team had a conflict. How did you handle it?

What they are checking: Whether they address tension early and fairly, which keeps the store environment engaging for associates and customers.

Tell me about a time you trained someone new. How did you know they were ready?

What they are checking: Whether they train with patience and check for understanding, since associates' growth is part of this role.

This is a part-time lead role. How would you stay on top of what happened in the store on the days you weren't there?

What they are checking: Whether they keep themselves informed through notes and handoffs so they can lead well the moment they walk in.

What would you do

It's a packed Saturday at College Hills and you're the leader on the floor. How do you deploy the team?

What they are checking: Whether they can place people where customers are, keep fitting rooms and registers moving, and adjust as traffic shifts.

Lane Bryant champions every size and shape. How would you coach an associate to talk about fit with care?

What they are checking: Whether they can teach respectful, confident fit conversations, which sit at the center of this brand's promise.

A customer is upset about a return and wants a manager, and you're the leader on duty. What do you do?

What they are checking: Whether they can calm a customer, apply policy fairly and own the decision when the manager isn't there.

How would you use OMNI tools to save a sale when we don't have a customer's size?

What they are checking: Whether they know cross-channel options and can teach associates to use them instead of letting customers leave.

How would you work with the Store Manager to turn the daily action plan into tasks for the team?

What they are checking: Whether they can break a plan into clear assignments and follow through so the store runs smoothly all day.

The manager is off and you're running the store. What does your first hour look like?

What they are checking: Whether they can step into the manager role confidently with a real plan for coverage, operations and customers.

About the work

Walk me through how you'd close the store at night.

What they are checking: Whether they know closing steps like cash, security and floor reset, and won't cut corners when tired.

Practice this interview out loud.

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The full job description

As published by Knitwell Group.

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. About the role As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate a store environment where operations run smoothly, the store looks fabulous, and associates are trained and motivated to reach their highest potential. With your operational knowledge, you’ll have the ability to seamlessly step into the Manager role when needed. You will help guide your team to success with the support of store leaders. If you love fashion and want to work for a brand that places an emphasis on empowering customers and associates in its community, Lane Bryant is the place for you. The impact you can have In this role, you'll have the opportunity to: • Welcome customers and engage with them to understand their needs and support their shopping experiences. • Share your knowledge of our products and services with customers to outfit and inspire them. • Empower teams to exceed customer expectations through the company selling model. • Help store leaders execute daily operational action plans. • Motivate and coach associates to recognize and improve performance. • Drive results by identifying business opportunities in partnership with store leaders. • Assess daily schedules to maximize productivity and equalize payroll. • Share daily communications with store teams and prioritize tasks as needed. • Support store leadership with onboarding new associates when needed. • Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies. You’ll bring to the role • 1-3 years retail experience • High school diploma or equivalent required • Passion for styling and love of working with people • Flexible availability – including evenings, weekends, and holidays • Ability to read, write and communicate in English • Proficient with technology, including an ability to operate store systems accurately Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 6521-College Hills-LaneBryant-Normal, IL 61761 Position Type: Regular/Part time Pay Range: $15.64 - $15.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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