Jobs › Knitwell Group

Sales Associate, Old Orchard Center

Knitwell Group · Skokie, IL · $15.00–$18.75 an hour · Part time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

Apply at Knitwell Group

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What do you know about Talbots, and why do you want to work at the Old Orchard store?

What they are checking: Whether they have looked into the brand's modern classic style and customer, not just any open retail job.

Tell me about a time you made someone's day through the service you gave them.

What they are checking: Whether they understand Talbots' idea of gracious service and can describe it with a real example.

Tell me about a time you had to learn a new system or process at work.

What they are checking: Whether they pick up register, inventory and omni-channel tools quickly and ask for help when needed.

How do you keep your energy and attitude up on a long shift?

What they are checking: Whether they can stay friendly and attentive for a whole shift, which customers notice right away.

What would you do

A customer walks in and heads straight for the sale rack. How do you approach her?

What they are checking: Whether they can welcome every shopper warmly and look for ways to help beyond the discounted items.

A customer wants to return something without a receipt. How do you handle it?

What they are checking: Whether they stay polite, follow the return policy and know when to bring in a manager.

The fitting rooms are full of clothes and two customers are waiting for help. What do you do first?

What they are checking: Whether they put customers first and still keep the store in good shape for the next shopper.

What would you say to invite a customer back for a future visit?

What they are checking: Whether they think about building relationships, which Talbots calls the key to its business.

About the work

How would you help a customer who is between sizes and frustrated with the fit?

What they are checking: Whether they can suggest different fits or sizes calmly, which keeps the customer trying instead of leaving.

How would you suggest a second item to go with what a customer is already buying?

What they are checking: Whether they can add on naturally by styling a full look rather than pushing extra items.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Knitwell Group.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: • Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. • Incentive Opportunities • Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: • We W in as a team and are dedicated to ensuring and applauding each other’s success. • We E ncourage creativity, innovation and smart risk-taking. • We are C ommitted to building relationships with our customers and associates by knowing, serving, and delighting them. • We A ct with integrity, transparency, candor, and respect. • We R espect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. • We E mbrace community by bringing positive change to those we live and work in. Who You Are: • Demonstrate selling competence, styling expertise and possess a love of fashion. • Driven to create, build and cultivate relationships. • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment. • Demonstrates excellent verbal communication skills and a high level of integrity. • Possess the technological competency to navigate a computer/iPad/handheld system. • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment. • Able to work cooperatively in a diverse work environment. • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. • Have open availability of (15 to 20) hours per week. • Flexible availability based on the needs of the business including evenings, weekends, and holidays. What You'll Do: • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. • Take an active role in assisting the management team to build store business. • Support all service enhancers to build strong relationships including active use of Concierge. • Service multiple customers at a time, multi-task and/or handle projects simultaneously. • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc. • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs. • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback. • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards. • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00339 Skokie, IL-Skokie,IL 60077 Position Type: Regular/Part time Pay Range: $15.00 - $18.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Apply at Knitwell Group