OfferDrill.

Jobs › Knitwell Group

Back of house support/Sales Associate-ANN

Knitwell Group · Skokie, IL · $15.00–$18.75 an hour · Part time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

Apply at Knitwell Group

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role is split between back of house support and the sales floor. Which part do you think will come more naturally to you, and why?

What they are checking: Whether they understand both halves of the job and are honest about where they will need to grow.

Tell me about a time you kept a space organized when lots of people were using it.

What they are checking: Whether they have habits that keep a shared stockroom or floor in order, which supports visual standards.

Tell me about a time you had to do repetitive or physical work for long stretches. How did you keep your quality up?

What they are checking: Whether they can stay careful and steady with tasks like folding, tagging and moving boxes.

What does being a brand ambassador mean to you, even when you spend part of your shift in the back?

What they are checking: Whether they see themselves as part of the customer experience no matter which task they are doing.

What would you do

You are in the stockroom and the floor gets suddenly busy. How do you decide whether to step out and help?

What they are checking: Whether they put customers first and communicate with the team instead of staying stuck on their own tasks.

A customer asks if you have a top in her size and it is not on the floor. What do you do?

What they are checking: Whether they know to check the back, then look at other options like online ordering before saying no.

You notice merchandise on the floor is in the wrong place or missing price tags. What would you do?

What they are checking: Whether they take ownership of keeping the floor ready for customers without waiting to be asked.

About the work

Walk me through how you would process a shipment so new LOFT arrivals get to the floor quickly and in the right place.

What they are checking: Whether they think in terms of accuracy and speed, since product sitting in the stockroom cannot be sold.

LOFT talks about personalized styling. How would you help a woman put together an outfit for a new job?

What they are checking: Whether they can ask about her needs and style versatile pieces rather than just pointing to a rack.

How do you stay safe when lifting boxes, using ladders or working in a crowded stockroom?

What they are checking: Whether they take safety seriously in physical work, which protects both them and the store.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Knitwell Group.

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor. The impact you can have In this role, you'll have the opportunity to: • Connect with customers and listen to their needs to create personalized customer experiences. • Share product knowledge and recommendations to help style the customer. • Use brand behaviors and personalized service to drive brand loyalty. • Uphold the highest visual and operational standards while keeping the focus on the customer. • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. • Partner with store leaders to achieve individual goals and daily expectations. • Build productive relationships by sharing ideas and being helpful to others. You'll bring to the role • Sales Associate or customer-focused experience (preferred) • Brings a hospitality mindset when engaging with customers • Flexible availability – including evenings, weekends, and holidays • Technology proficient and ability to operate a point-of-sale system • Takes initiative in making thoughtful decisions Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 1467-Old Orchard Center-ANN-Skokie, IL 60077 Position Type: Regular/Part time Pay Range: $15.00 - $18.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Apply at Knitwell Group