Jobs › Knitwell Group

Sales Associate-ANN - Shops on Fremont

Knitwell Group · Chicago, IL · $17.05–$21.30 an hour · Part time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made a customer's day in a job or volunteer role.

What they are checking: Whether they create genuine connections, which LOFT calls the heart of the role.

What do you know about LOFT's style, and how would you describe it to a new customer?

What they are checking: Whether they understand the brand well enough to represent it.

How do you stay up to date on new arrivals and promotions?

What they are checking: Whether they take initiative to know the product, which helps every customer interaction.

Tell me about a time you worked toward a goal, like a sales or service target.

What they are checking: Whether they are motivated by goals and take ownership of results.

What does good customer service look like to you when someone just wants to browse?

What they are checking: Whether they can read customers and give space without ignoring them.

What would you do

A customer says she needs an outfit for a job interview next week. How do you help her?

What they are checking: Whether they can listen to the customer's need and style her with confidence.

How would you suggest a second or third item without feeling pushy?

What they are checking: Whether they can build a sale naturally around what the customer needs.

The store is busy, and you notice racks are messy and sizes are out of order. What do you do?

What they are checking: Whether they keep standards up without ignoring customers on a busy floor.

A customer is upset that an online promotion doesn't work in the store. How do you handle it?

What they are checking: Whether they stay calm, check the facts and use omnichannel tools to find a solution.

A coworker is stuck with a difficult customer. What would you do?

What they are checking: Whether they step in to support teammates and keep the customer experience positive.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Knitwell Group.

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor. The impact you can have In this role, you'll have the opportunity to: • Connect with customers and listen to their needs to create personalized customer experiences. • Share product knowledge and recommendations to help style the customer. • Use brand behaviors and personalized service to drive brand loyalty. • Uphold the highest visual and operational standards while keeping the focus on the customer. • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. • Partner with store leaders to achieve individual goals and daily expectations. • Build productive relationships by sharing ideas and being helpful to others. You'll bring to the role • Sales Associate or customer-focused experience (preferred) • Brings a hospitality mindset when engaging with customers • Flexible availability – including evenings, weekends, and holidays • Technology proficient and ability to operate a point-of-sale system • Takes initiative in making thoughtful decisions Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 1879-Shops on Fremont Phase II-ANN-Chicago, IL 60642 Position Type: Regular/Part time Pay Range: $17.05 - $21.30 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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