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RN Triage - Nephrology

Endeavor Health · Elmhurst, IL · $35.15–$54.48 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you managed a patient's ongoing needs over several calls, not just one.

What they are checking: Whether they follow chronic patients over time and notice patterns, not only answer single questions.

Tell me about a time you were under high stress at work. What did you do to keep your judgment clear?

What they are checking: Whether they can handle the high-stress periods the posting warns about without mistakes.

What would you do

Walk me through how you handle an insurance pre-authorization that's holding up a patient's test or medication.

What they are checking: Whether they can push administrative work through without letting it delay care.

Between calls, you're also expected to clean and stock exam rooms. How do you balance phone triage with clinic tasks?

What they are checking: Whether they accept the full scope of an office RN role and still keep phone triage the priority.

You need to work at another location on short notice. How do you handle that?

What they are checking: Whether they are genuinely flexible about the travel and hours the posting describes.

About the work

A dialysis patient calls saying they're short of breath and their legs are more swollen than usual. What questions do you ask and what do you advise?

What they are checking: Whether they recognize fluid overload in kidney patients and know when it needs urgent care.

What lab values do you watch most closely for nephrology patients, and which results would make you call the provider right away?

What they are checking: Whether they understand potassium, creatinine and other kidney labs well enough to spot danger.

How would you explain a low-potassium or fluid-restricted diet to a patient who's overwhelmed by it?

What they are checking: Whether they can make complex kidney diet teaching practical and doable for real patients.

The posting mentions continuous glucose monitor placement. Tell me about your experience with CGMs, and how you'd teach a patient to use one.

What they are checking: Whether they can handle device placement and teaching, which matters because many kidney patients are also diabetic.

A patient calls asking whether they can take ibuprofen for back pain. What do you tell them?

What they are checking: Whether they know which common medicines harm kidney function and can explain safer options.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $35.15 - $54.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Registered Nurse Triage (RN) - Nephrology • Location: 1200 S York Street, Elmhurst, IL • Full Time: 40 hours / week • Office Hours: Monday - Friday 8:30 AM - 5:00 PM . • Travel Required: This role includes some travel to other locations and requires flexible hours to meet operational needs What you will do: • Under the direction of the Supervisor, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention. Duties include: phone triage, patient education and continuous Glucose Monitor placement, testing, insurance pre-authorization and referrals, clean and stock exam rooms. What you will need: • Current Illinois RN licensure • Current CPR Certification issued by American Heart Association (AHA) • Office RN and BSN preferred • Self-starter, able to handle periods of high stress • Prolonged periods of standing/walking/sitting/bending/reaching/climbing and repetitive use of hands • Able to lift up to 40 lbs. and carry/push up to 20 lbs. • Able to effectively communicate in English, both written & verbal Benefits (For full time or part time positions): • Premium pay for eligible employees • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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