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Retail Golf Equipment Sales Associate

Dick's Sporting Goods · Downers Grove, IL · $15.00–$22.00 an hour · Part time

Posted Aug 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you earned a skeptical customer's trust.

What they are checking: Whether they use diplomacy and tact to build relationships, which the posting puts first in the role.

How do you keep up with what each vendor releases every season?

What they are checking: Whether they stay current on equipment across brands rather than relying on one favorite.

Tell me about a time you had to help several customers at once. How did you make each feel attended to?

What they are checking: Whether they can acknowledge everyone and manage their time on a busy Saturday in the golf area.

What would you do

When would you suggest a club fitting instead of just selling a club off the rack?

What they are checking: Whether they understand the value of fitting and repair services and can point athletes to them honestly.

A customer wants the most expensive driver, but you think a cheaper one fits them better. What do you do?

What they are checking: Whether they put the right fit ahead of the biggest ticket, which keeps golfers coming back.

A parent wants clubs for a ten-year-old who just started golf. How do you help them?

What they are checking: Whether they can serve beginners and families with patience and sensible recommendations.

A golfer asks for a regrip and wants it today. How would you handle that request?

What they are checking: Whether they know how to route people to golf services and set honest expectations on timing.

About the work

A golfer says they keep slicing their driver and wants a new one. What questions do you ask before recommending anything?

What they are checking: Whether they diagnose the golfer's needs and swing before selling, which builds the trust the role depends on.

Explain how shaft flex and weight can change ball flight, the way you would explain it to a beginner.

What they are checking: Whether they know heads, shafts and grips well enough to teach the basics clearly to any customer.

What do you know about how shrink happens in a golf department, and what would you do to help reduce it?

What they are checking: Whether they understand that small, high-value items like balls and gloves need attention to hit the store shrink goal.

Practice this interview out loud.

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The full job description

As published by Dick's Sporting Goods.

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: Our store teammates are passionate about creating an exceptions shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. • Greet everyone and proactively approach customers to understand their needs and support their shopping experience. • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. • Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. • Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. • Take an all-hands-on-deck approach to support the team across the store. • Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates: • Ensures Accountability • Customer-Focus • Collaborative • Instills Trust • Decision-Quality/Decision-Making Abilities • Action-Oriented QUALIFICATIONS: • Prior retail experience preferred. • Golf industry experience preferred. • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour). • Ability to work extended periods of time (up to 4 hours) standing or walking. • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously). Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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