Restaurant and Operations Manager
Posted Aug 19, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you developed an hourly team member into a leader.
What they are checking: Whether they invest in people, which the posting lists first among daily duties.
Tell me about a goal you set for a team and how you got them to beat it.
What they are checking: Whether they can set clear targets, rally people and track progress, which the posting expects.
The role averages fifty-hour weeks with nights, weekends and holidays. How do you stay sharp through that?
What they are checking: Whether they understand the real demands of the job and have habits to sustain them.
What would you do
The posting mentions handling 100K days. Walk me through how you would plan staffing and prep for a day that big.
What they are checking: Whether they can forecast volume and set up labor, prep and floor plans for very high sales days.
Labor is over target halfway through a slow Tuesday. What do you do?
What they are checking: Whether they can make fair, quick staffing cuts without hurting guest service.
How do you manage an operation that is part restaurant, part bar and part arcade at the same time?
What they are checking: Whether they can keep the whole building in view and move resources where the guest experience needs it.
A guest is very upset about a long wait and a cold meal. How do you handle it?
What they are checking: Whether they recover guests with empathy and good judgment while protecting margins.
Two of your shift leads are not getting along, and it is hurting the team. What do you do?
What they are checking: Whether they address conflict directly and fairly before it spreads to the staff.
About the work
You need to be proficient in cost of goods sold and labor. What levers do you pull when food cost is running high?
What they are checking: Whether they know practical controls like portioning, waste tracking, ordering and theft checks.
How do you make sure the team follows alcohol service rules in a busy entertainment venue?
What they are checking: Whether they take responsible service seriously, since liquor violations put the whole business at risk.
How do you review a shift's numbers and turn them into a plan for the next day?
What they are checking: Whether they use sales, labor and guest data to drive decisions, not just to report results.
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Practice this out loudThe full job description
As published by Dave & Buster's.