JobsMotorola Solutions

Repair Effectiveness Internship Summer 2027

Motorola Solutions · Chicago, IL

Posted Sep 13, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to learn a process you knew nothing about and then find a way to make it better.

whether the candidate can quickly get oriented in an unfamiliar operational system and still add value, since this internship drops them into repair processes cold

Give me an example of a project where the priorities changed on you partway through. How did you handle it?

adaptability, since the posting explicitly warns the initiative can shift with business priorities

Tell me about a time you had to explain something technical or complicated to someone who didn't have your background.

cross-functional communication skills needed to work with both technical repair experts and operations stakeholders

Describe a group project where people were in different locations or time zones. What made it hard and what did you do about it?

readiness to work with the global, cross-functional teams mentioned in the posting

Tell me about a time you had to manage several deadlines at once. How did you decide what came first?

organizational and time-management skills called out directly in the qualifications

What's a time you had to ask a lot of clarifying questions before you could actually start on something?

whether they know how to probe for missing information rather than guessing, relevant to unstructured problem-solving

Technical

How would you go about figuring out where the bottleneck is in a repair or service process if nobody could tell you exactly where it was?

basic root-cause thinking and familiarity with continuous improvement logic even without formal training

What do you know about Land Mobile Radio or video security products, and why does this kind of technology interest you?

genuine interest and basic homework on the business unit versus applying to any generic internship

Situational

Walk me through how you would approach mapping out an end-to-end repair process if you were dropped into a team that has been doing it a certain way for years.

comfort with ambiguity and a structured approach to process analysis, not just enthusiasm

Say you're given a messy dataset on repair turnaround times with no clear instructions on what to look for. What's your first move?

analytical instincts and whether they can self-direct on unstructured problems, a phrase pulled straight from the posting

If you noticed a repair process was technically working but customers were still unhappy with it, how would you dig into why?

customer-outcome orientation versus just process compliance, tying to the 'exceptional customer experience' language

If you disagreed with a more senior team member's approach to a process improvement, how would you raise that?

ability to contribute ideas respectfully within a hierarchy as an intern without being passive or combative

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Operating globally across Land Mobile Radio (LMR) and Video businesses, the Repair Effectiveness team advances operational excellence to deliver an exceptional customer experience. By providing end-to-end repair expertise on continuous improvement and enterprise initiatives, it ensures service operations are ready to effectively support repairs throughout the product lifecycle Job Description Join the Repair Effectiveness team to gain hands-on experience in service operations supporting Land Mobile Radio (LMR) and Video Business units. This role offers exposure to end-to-end repair processes, operational repair readiness, and cross-functional continuous improvement initiatives.  You will work alongside technical and operational experts and contribute to high-priority operational initiatives aimed at delivering an exceptional customer experience. Because our operational landscape evolves quickly, the specific initiative you work on will align with key business priorities at the time of your internship. Additional Qualified Skills: • A sharp, analytical mind with a passion for learning how complex global operations work, asking probing questions, and solving unstructured problems • Highly motivated self-starter who brings positive energy, initiative, and a strong work ethic to projects and team environments • Excellent written and verbal communication skills, with the ability to connect effectively with diverse, cross-functional global teams • Strong organizational and time-management skills, with the flexibility to quickly adapt to shifting priorities and new operational concepts Basic Requirements • Currently pursuing a degree in Business, Engineering, Operations, Supply Chain or a related field • Graduation date no later then Dec. 2029. Travel Requirements None Relocation Provided None Position Type Intern EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.  We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this  Reasonable Accommodations Form  so we can assist you.

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