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Relationship Manager- Milwaukee, WI

Fidelity Investments · Brookfield, WI · Full time

Posted Aug 26, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Part of this job is keeping Financial Consultants organized. Tell me how you've kept a busy person or team on track before.

What they are checking: Whether they can manage calendars, follow-ups, and details for others, which frees consultants to serve clients.

Tell me about a time you built a lasting relationship with a customer. What kept them coming back?

What they are checking: Whether they know how to deliver personalized service that turns clients into long-term relationships.

The posting mentions a detailed compliance environment. Tell me about a time accuracy and documentation really mattered in your work.

What they are checking: Whether they are careful and consistent with paperwork, since compliance mistakes can hurt clients and the firm.

Tell me about a time you made a decision without having all the answers. How did you use your team?

What they are checking: Whether they can act with confidence while leaning on teammates, which the posting describes as part of the job.

What does learning to cultivate a book of business mean to you at this point in your career?

What they are checking: Whether they see this role as a step toward building their own client base and are motivated to grow.

What would you do

A Financial Consultant asks you to prep for three client meetings tomorrow, and a high-value client calls with an urgent problem. What do you do first?

What they are checking: How they prioritize when client needs and internal deadlines collide in a deadline-driven branch.

A client mentions they're about to receive a large inheritance. How would you handle that with the consultant you support?

What they are checking: Whether they spot planning opportunities and bring them to the right person in a timely, appropriate way.

A valued client says they're thinking of moving assets to another firm. What would you do?

What they are checking: Whether they listen for the real reason and involve the consultant quickly to try to keep the relationship.

About the work

You hold or will get the Series 7 and 66. What kinds of client conversations can you have with those licenses that you couldn't without them?

What they are checking: Whether they understand how licensing shapes what they can discuss and recommend to clients.

How would you explain the basics of asset allocation to a client who's never thought about it?

What they are checking: Whether they have enough planning knowledge to support clients and consultants in meaningful conversations.

Practice this interview out loud.

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The full job description

As published by Fidelity Investments.

Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role The Relationship Manager helps facilitate relationships with Fidelity’s most valuable clients. In this pivotal role, you will support the branch team by strengthening client relationships, keeping Financial Consultants organized, and ensuring daily activities are aligned with client needs. Through your honesty and integrity, we know you will inspire client dedication and engagement to develop long-lasting, positive relationships with Fidelity. You will learn how to cultivate a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day. The Expertise and Skills You Bring • FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire • 1-3 years in financial services with an emphasis in providing an excellent customer experience • Ability to find success in a dynamic, deadline driven, and detailed compliance environment • Planning experience and knowledge of financial markets and products • Strong social skills and the ability to deliver highly personalized service to each client • Ability to think creatively and be comfortable making decisions with the support of your team • Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one • Ability to facilitate targeted appointments that drive meaningful client engagement • Client-focused mindset and brings strong financial planning insight • Vested interest in being an advocate for clients • Professional, with a polished communication style • Demonstrate coachability, collaboration, and curiosity as core strengths The Team Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding. You are key to the Fidelity relationship strategy. You will be focused on deepening client relationships through long-term mentorship, collaborating with the Relationship Manager team company wide, being responsible for the client contact strategy, and building long-lasting meaningful relationships with clients. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. Certifications: Series 07 - FINRA, Series 66 - FINRA Category: Relationship Management Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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