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Registered Nurse (RN) Case Manager PRN

Advocate Health · Burlington, WI · $38.20–$57.30 an hour · Part time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to negotiate with a payer or post-acute provider to get a patient what they needed.

What they are checking: Whether they can push for patients in tough conversations with insurance companies and facilities.

Tell me about a time a patient's finances were a barrier to their care. How did you help?

What they are checking: Whether they connect patients to real financial help and don't stop at writing a note.

What from your two or more years of bedside nursing helps you most as a case manager?

What they are checking: Whether they can use their clinical judgment to see risks that a non-nurse planner might miss.

What would you do

A patient is medically ready to leave, but they have no safe place to go. What do you do?

What they are checking: Whether they know community resources and how to work through housing and safety problems without rushing an unsafe discharge.

The family wants their mother to go to a nursing home, but she wants to go home. How do you handle it?

What they are checking: Whether they respect patient choice while working through family dynamics and safety concerns honestly.

How do you handle a caseload where several discharges are planned for the same day and something falls through?

What they are checking: Whether they can prioritize and adjust under pressure without letting any patient slip through.

How do you work with physicians who want to keep a patient one more day when criteria say discharge?

What they are checking: Whether they can have respectful but direct conversations about length of stay with doctors.

About the work

Walk me through how you start a discharge plan for a patient on the day they're admitted.

What they are checking: Whether they begin planning early and assess home, support and needs before the discharge day arrives.

How do you apply InterQual or MCG criteria to decide whether a patient meets inpatient or observation status?

What they are checking: Whether they understand utilization review, which the posting names as part of the job.

What regulatory requirements do you follow during discharge, such as giving patients choice of post-acute providers or the Important Message from Medicare?

What they are checking: Whether they know the discharge rules that protect patients and keep the hospital compliant.

How do you hand off a patient being transferred to another unit or facility so nothing is lost?

What they are checking: Whether they give complete, clear handoffs that protect continuity of care.

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 11200 Aurora Lakeland Medical Center - Case Management Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: 8-4:30 various days pending staffing and patient needs. Pay Range: $38.20 - $57.30 Registered Nurse (RN) – RN Case Manager PRN Lakeland and Burlington Where You Will Work: Help patients transition safely through their hospital stay. Partner with patients, families, and the care team to assess needs, coordinate services, plan discharges, and support utilization management. We’re Looking For: License/Registration/Certification: Registered Nurse License issued by the state in which the Team Member practices. Level of Education: preferred Bachelor’s Degree in Nursing Years of Experience: 2 years of clinical nursing experience What You’ll Do: • Conduct comprehensive assessments and create timely care plans & interventions • Collaborate and negotiate with patients/families and the multidisciplinary team to meet goals and preferences • Provide continuity of care and discharge planning aligned with regulatory standards • Coordinate smooth transfers and handoffs across units and settings • Deliver case management services (healthcare access, finances, housing, family dynamics, illness adjustment) using community resources • Initiate internal/external referrals; document discharge planning and UM activities accurately and on time • Perform concurrent/retrospective reviews using approved criteria • Partner closely with Social Work and support staff to implement safe, effective plans of care • Identify and remove barriers to discharge; expedite care delivery and report care coordination/UM outcomes • Collaborate with managers, physicians, medical directors, and physician advisors on status, progression of care, and regulatory compliance • Complete UM activities (payer updates, data collection, denials coordination, avoidable delay management); deliver CMS notices within required timeframes • Build relationships with community agencies; collaborate with Ambulatory Care Management/Continuing Health • Educate staff on admission status, acute care criteria, UM, care coordination, discharge planning, and regulatory requirements • Provide age-appropriate care per departmental standards Be the Nurse Who Redefines Care. At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters . Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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