Registered Nurse Navigator (RN) - Neurology Clinic (Palos Heights)
Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a patient with a new neurological diagnosis you helped navigate through initial workup, treatment, and follow-up. What did that path actually look like?
whether the candidate understands the full navigator role, not just clinical tasks, and can articulate care coordination across settings
Describe a time a patient or family member was overwhelmed by a diagnosis and you had to deliver education while also managing their emotional state.
ability to balance clinical education with psychosocial support under emotional pressure
Tell me about a time you had to work through a problem with minimal supervision because no one else was immediately available to weigh in.
comfort working independently, which the posting explicitly requires
Describe a case where you identified a barrier to care, whether it was transportation, cost, health literacy, or something else, and what you actually did about it.
proactive problem-solving versus simply documenting the barrier
Tell me about a time you disagreed with a physician's plan for a patient based on what you were seeing clinically or with the family. How did you handle it?
willingness to advocate for patients while maintaining professional collaboration
Technical
Walk me through how you would do a nursing assessment for a newly diagnosed epilepsy patient and turn it into a care plan the whole team can use.
clinical assessment skill and ability to translate findings into an actionable, shareable plan
What neurological conditions have you worked with most, and where do you feel less confident? Migraines, epilepsy, MS, movement disorders, neuromuscular disease.
honest self-assessment of neurology-specific depth versus general nursing experience
How would you design a teaching plan for a newly diagnosed movement disorder patient who has low health literacy and a family member who wants to be very involved?
ability to adapt patient education to audience needs, a core navigator function
What does continuity of care actually mean to you in a busy outpatient neurology clinic, and how do you make sure it happens for every patient on your list?
whether the candidate has a concrete operational definition versus a textbook answer
Situational
A patient with MS tells you they can't afford their prescribed treatment and are considering stopping it. What do you do?
advocacy instincts and knowledge of resources for addressing barriers to care
How do you keep a neurologist, a physical therapist, a social worker, and a primary care doctor on the same page for one patient's care plan?
multidisciplinary coordination skill and communication habits across roles
A patient is being discharged from a hospital stay related to a stroke or seizure event and returning to your clinic's care. What does a smooth handoff look like to you?
understanding of transition-of-care mechanics and what causes gaps
If a patient's condition suddenly changes during a clinic visit, what is your immediate response?
clinical judgment and composure in acute situations given the physical and safety demands listed
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