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Regional Manager Children's Advocacy & Protection Services - Appleton WI

Children's Wisconsin · Appleton, WI · Full time

Posted Jul 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'd run the Appleton child advocacy center and medical satellites. What does a well-run CAC look like to you day to day?

What they are checking: Whether they understand CAC operations, from forensic interviews to medical exams, well enough to lead them.

Tell me about a time you supported staff through vicarious trauma or burnout.

What they are checking: Whether they recognize secondary trauma as a real operational risk and take concrete action on it.

Describe a budget or grant you've managed. What tradeoffs did you make?

What they are checking: Financial stewardship, since many advocacy centers depend on grants and tight budgets.

How do you lead a team in Appleton while working closely with leaders based elsewhere in the system?

What they are checking: Comfort leading a regional site with distributed support and keeping it connected to the wider program.

How do you build relationships with schools, hospitals and community groups in the Fox Valley?

What they are checking: Community outreach skills that drive referrals and trust in the region.

What would you do

A detective is pushing to schedule a forensic interview before the child is ready. How do you handle it?

What they are checking: Whether they protect the child's wellbeing and interview quality while keeping a key partner engaged.

How would you partner with medical and program directors who have different views on a practice change?

What they are checking: Collaborative leadership with physicians and program leaders, which the posting describes.

A non-offending caregiver is angry at the center and threatening to stop cooperating. What do you do?

What they are checking: Ability to keep families engaged in services through empathy and clear communication.

About the work

How do you keep partners like law enforcement, child protective services and the district attorney working well together in a multidisciplinary team?

What they are checking: Skill at managing an MDT where agencies have different goals but must coordinate around a child.

What do you know about National Children's Alliance accreditation standards, and how have you kept a program in compliance?

What they are checking: Familiarity with the best practice standards the posting says must be consistently implemented.

What metrics would you track to know whether the center is serving families well?

What they are checking: Data-informed management, such as time to interview, caregiver follow-up and referral completion.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Job Summary In partnership with the Child Advocacy and Protection Services (CAPS) and Ambulatory Services leaders, this position is responsible for the operations of the assigned child advocacy center(s) and designated medical satellite(s). Collaborates with medical and program directors to ensure best practice standards and guidelines are consistently implemented at the CAC. Works collaboratively with leaders and staff across the Child Advocacy and Protection Services (CAPS), Ambulatory Services and other related Children's Wisconsin programs to ensure for efficient, high quality multi-disciplinary care, within an ambulatory healthcare model, when child maltreatment is suspected. With CAPS and Ambulatory leadership, identifies and manages fiscal, logistic, and personnel processes to ensure seamless and successful operation of the CAC and designated medical satellite offices. Responsible for maintaining the CAC(s) National Children's Alliance (NCA) accreditation. Builds and fosters strong working relationships within the Children's Wisconsin healthcare system and multidisciplinary community partners--child protective services, law enforcement, and other agencies. In collaboration with CAPS and Ambulatory leadership, identifies opportunities for CAC and programmatic growth that align with Children's Wisconsin mission and strategic objectives. Leads ambulatory-wide initiatives to ensure regulatory compliance and practice requirements. • Bachelor's Degree in a related field required. • Master's Degree in Health Care Administration or Business Administration preferred. • 5+ years of ambulatory care or similar health care related experience required. • 1+ years supervisory experience required. • Proven understanding of ambulatory operations and/or child advocacy and protection services preferred. • Advanced analytical and decision making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning. • Excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community. • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required. • Provides care appropriate to patient population and as described in applicable policies and procedures. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council

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