JobsGenerac

Quality Technician II - 3rd Shift

Generac · Eagle, WI

Posted Sep 9, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you used a root cause tool like 5 Why or 8D to solve a quality problem. What did you find and what changed afterward?

real hands-on experience with structured problem solving, not just familiarity with the term

Tell me about a time you trained a coworker on a quality tool or a new procedure. How did you know they'd actually learned it?

ability to transfer knowledge, since training others is explicit in the II role

Tell me about a time you disagreed with a production leader about whether a part or process was acceptable. How did you handle it?

confidence to hold the quality line under pressure from operations

Describe a time you suggested a process or mistake-proofing change that got implemented. What was the result?

track record of driving continuous improvement, not just following procedure

Technical

How do you read and interpret a Quality Control Plan, and what do you do when the part in front of you doesn't match what the plan expects?

actual working knowledge of QCPs versus just having heard of them

Explain what PPAP is and describe a situation where you were involved in reviewing or approving one.

depth of PPAP exposure, since this is a named requirement at the II level

Have you done gage R&R studies before? Walk me through how you'd set one up and what you're looking for in the results.

whether the candidate can actually perform this listed responsibility, not just recognize the acronym

What experience do you have with PFMEA, and can you describe a failure mode you helped identify before it became a real problem?

whether PFMEA experience is genuine and proactive rather than reactive paperwork

Do you have any CMM programming experience? What kinds of features have you programmed or measured?

concrete depth of the CMM skill called out specifically for this level

How comfortable are you reading engineering drawings, wiring diagrams, and schematics, and can you give an example where misreading one almost caused an error?

baseline technical literacy required to do the inspection work accurately

How would you explain an SPC control chart to someone on the line who's never seen one and needs to understand why their process is flagged?

both technical grasp of SPC and ability to communicate it plainly to non-quality staff

Situational

Walk me through how you'd handle an incoming lot of parts that fails inspection on third shift when your supervisor isn't on site.

whether the candidate can exercise judgment and escalate correctly without direct oversight

Say you find a part with a defect that's already made it onto the production line. What do you do in the first ten minutes?

containment instincts and understanding of when to stop the line versus flag and continue

Working nights, quality issues often surface without a full support team around. How do you decide when to solve something yourself versus wait and escalate to day shift?

judgment about scope of authority appropriate to shift and experience level

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The full job description

As published by Generac.

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? Hours: 3rd Shift: 11pm - 7am Pay: $22.75/hour. + 11% shift premium Job Description:  Is responsible for facilitating the parts quality process throughout the organization. In partnership with internal business units, this role ensures the precision and inspection of parts moving into the facility. This role supports Generac Quality Management Systems, drives data collection, reporting and analysis. Partners with leaders in the daily operation of an area with responsibility to improve quality systems, processes, and performance. Job Summary: The Quality Technician is responsible for facilitating the parts quality process throughout the organization. In partnership with internal business units, this role ensures the precision and inspection of parts moving into the facility. This role supports Generac Quality Management Systems, drives data collection, reporting and analysis. Partners with leaders in the daily operation of an area with responsibility to improve quality systems, processes, and performance. Responsibilities: Quality Tech I • Conducts process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards. • Implements resolutions from basic to moderately complex problems. • Exercises judgement within procedures and practices in selecting methods and techniques for arriving at solutions. • Implements process improvements to continuously improve quality. • Cross train in multiple departments or stations and flex to other similar departments based on business necessity. • Assist with NPI/ECN changes and other duties as assigned by Quality Supervisor or Manager • Suggest and implement improvements of existing equipment, designs, and/or processes to improve safety, quality, delivery, and productivity. • Resolve problems with assistance from peers or supervisors depending on the level and complexity. Quality Tech II • All Quality Tech I responsibilities • Able to conduct standardized problem-solving process and aid/support implementing corrective actions to resolve design, supplier, or production quality issues. • Supports facility in gage/tool calibration and Gage Repeatability and Reproducibility (GR&R) • Trains others in quality tool usage to implement process improvements to continuously improve quality. Quality Tech III • All Quality Tech I & II responsibilities • Uses initiative and judgement to lead problem solving and implementing appropriate countermeasures. • Carry out calibration duties, update KPI board for Quality, assist with training new Quality Techs • Leading team/virtual meetings and exchange job related information • Solve problems independently within designated authority level. • Uses root cause problem solving (5 WHY, 8D, PDCA, etc.) • Effectively training other employees to work instructions/standard work Requirements: Quality Technician I • Education: High School diploma or equivalent • Experience: 0–3 years in quality • Problem Solving: Basic • Leadership: Supports team communication and metrics • Technical Knowledge: Basic drawing, wiring, schematic interpretation; intermediate PC skills Quality Technician II • Education: Associate’s degree or equivalent • Experience: 3+ years in quality • Problem Solving: Moderate • Leadership: Leads team communication on quality metrics and project countermeasures; ability to train others • Technical Knowledge: Intermediate knowledge of PPAP, PFMEA, Quality Control Plans, mistake proofing, NMR, ECR, SPC, ISO processes; CMM programming knowledge Quality Technician III • Education: Bachelor’s degree preferred • Experience: 5+ years in quality or Certified Quality Technician preferred • Problem Solving: Advanced, including cross-functional issues • Leadership: Leads multiple teams or departments; mentors and trains others • Technical Knowledge: Advanced knowledge of all QC tools, ISO systems, and process improvement methodologies; design audits and complex corrective actions Additional Skills (All Levels) • Maintain professional rapport with peers and support groups • Communicate issues and countermeasures to Supervisor • Perform reading, writing, and math functions • Commitment to continuous learning and quality standards Physical Demands:   While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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