JobsGenerac

Quality Technician

Generac · Sussex, WI

Posted Sep 2, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you found a defect that other people had missed. How did you catch it and what did you do next?

attention to detail and follow-through on identifying nonconformances

Describe a quality issue you traced back to its root cause. What problem-solving process did you use and how did you confirm the fix actually worked?

structured root cause analysis and verification habits, not guesswork fixes

Tell me about a time you had to tell a production supervisor that parts didn't meet spec and it wasn't a popular message.

ability to hold the line on quality while keeping working relationships intact

Tell me about a nonconforming material situation you were part of. What role did you play in the MRB review and what was the outcome?

familiarity with the NMR and MRB disposition process and accountability in it

Technical

Can you explain what PPAP is used for and when you'd need to request one from a supplier?

real working knowledge of Production Part Approval Process, not just the acronym

How would you go about doing a Gage R&R study, and what would make you say the gage isn't reliable?

hands-on measurement systems analysis competence

How do you read a basic wiring or schematic drawing when you're inspecting an assembly, and what do you check first?

baseline technical literacy needed to do incoming inspection accurately

What's your experience with Statistical Process Control, and can you tell me about a chart you've actually pulled data for and acted on?

whether SPC knowledge is applied experience or textbook familiarity

Have you worked with a CMM before, and what kind of programming or setup have you done on one?

level of hands-on measurement equipment experience relevant to Tech II/III roles

Situational

Walk me through how you'd handle a batch of incoming parts that fail dimensional inspection but the line is waiting on them.

whether the candidate balances quality standards against production pressure without cutting corners

If you were reviewing a Process FMEA for a new part and noticed a high-risk failure mode with no controls listed, what would you do?

understanding of PFMEA and initiative in closing gaps before problems reach production

Suppose an operator on the floor is skipping a step in the standardized work instructions because it's slower. How do you handle that conversation?

coaching and audit skills without creating conflict or being ignored

If two team members disagree on whether a part should be scrapped or reworked, how would you make the call?

decision-making under ambiguity and confidence in applying quality standards

How would you explain a quality metric that's trending in the wrong direction to a team that isn't used to looking at data?

ability to communicate metrics and drive team buy-in on countermeasures

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The full job description

As published by Generac.

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? 1st Shift Schedule: Monday through Thursday, 5:00 AM to 3:00 PM Pay Rates: • Quality Technician I: $21.25/hour • Quality Technician II: $22.75/hour • Quality Technician III: $23.75/hour The Quality Technician is responsible for facilitating the parts quality process throughout the organization. In partnership with internal business units, this role ensures the precision and inspection of parts moving into the facility. This role supports Quality Management Systems, drives data collection, reporting and analysis. Partners with leaders in the daily operation of an area with responsibility to improve quality systems, processes, and performance. Major Responsibilities • Leads problem solving resulting in effective countermeasures to quality issues • Implements resolutions from basic to moderately complex problems.  Exercises judgment within procedures and practices in selecting methods and techniques for arriving at solutions • Implements process improvements to continuously improve quality • Leads team in adherence and improvement to Quality Control Plans and mistake proofing • Conducts process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards • Able to conduct standardized problem-solving process and implement corrective actions to resolve design, supplier, or production quality issues • Supports facility in gage/tool calibration and Gage Repeatability and Reproducibility (GR&R) • Adheres to all company policies, state, and federal regulations. • Participate in MRB review and corrective actions Basic Qualifications: Quality Technician I • High School diploma or equivalent • 0-3 years of quality experience Quality Technician II & III • Associates degree or 3+ years of quality experience Additional Qualifications: • Has the ability to maintain a professional rapport with support groups and peers while achieving results • Leads communication to team members reviewing achievement to quality metrics and progress of countermeasures/projects • Supports communication to Supervisor of issues impacting quality with appropriate countermeasures. • Ability to perform reading, writing, and math functions • Basic drawing, wiring, and schematic interpretation skills. • Intermediate PC knowledge. • Intermediate knowledge of Production Part Approval Process (PPAP), Process Failure Modes Effects Analysis (PFMEA), Quality Control Plans, mistake proofing, Nonconforming Material Reports (NMR), Engineering Change Requests (ECR), Statistical Process Control (SPC), and ISO Quality System processes. • Knowledge in CMM programing and processes – Quality Technician II  & III • Ability to train others – Quality Technician II & III Preferred Qualifications: • Quality Technician I – Associates degree and/or Certified Quality Technician preferred. • Quality Technician II & III- Bachelor's degree preferred and/or Certified Quality Technician Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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