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Post-Implementation Consultant - Master Data Management Platform

Veeva Systems · Madison, WI · Full time · Commercial Services - NA

Posted Mar 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you advised a customer to do something different from what they asked for.

What they are checking: Whether they can push back with good reasons and still keep the customer happy.

How do you explain data governance to a commercial team that just wants clean data fast?

What they are checking: Whether they can make governance practical rather than bureaucratic.

Tell me about a time you managed several customer relationships at once.

What they are checking: Whether they can stay organized and responsive across a portfolio of live customers.

What would you do

As the Network Expert for a portfolio of customers, how do you balance urgent support tickets with strategic advice?

What they are checking: Whether they can handle daily administration while still helping customers improve over time.

A customer wants to add a new data source to Network. What questions would you ask first?

What they are checking: Whether they consider data quality, mapping, ownership and downstream effects before building.

A change you configured caused an issue in a downstream CRM integration. What do you do?

What they are checking: Whether they own the mistake, communicate fast and fix both the issue and the change process.

About the work

What does Master Data Management mean for a life sciences company's healthcare professional and organization data?

What they are checking: Whether they understand why HCP and HCO records must be accurate for sales, compliance and analytics.

A customer live on Veeva Network sees duplicate HCP records growing. How would you diagnose it?

What they are checking: Whether they think through match rules, source data quality and merge settings systematically.

How do match and merge rules work in an MDM system, and what goes wrong when they're too loose or too strict?

What they are checking: Whether they understand the tradeoff between false merges and missed duplicates.

How would you measure the health of a customer's MDM setup?

What they are checking: Whether they think about metrics like duplicate rates, data change request turnaround and data completeness.

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The full job description

As published by Veeva Systems.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role Looking for an opportunity to leverage your Master Data Management (MDM) expertise in a post-implementation capacity within the life sciences industry? Veeva Systems is seeking a Consultant for our Network team to work with our live customers. As a Consultant, Network MDM, you will be a key member of our team, providing ongoing application administration, subject matter expertise, and strategic advisory for customers live with Veeva Network. You will serve as the definitive "Network Expert" for a portfolio of clients, ensuring their MDM ecosystem remains healthy, optimized, and aligned with best practices. This is a remote, full-time, permanent role, supporting multiple clients in a shared, dedicated capacity. This is a customer-facing role. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

Apply at Veeva Systems