JobsAdvocate Health

Phlebotomist/Part-Time/Days/Sherman

Advocate Health · Elgin, IL

Posted Aug 31, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time a patient was scared or reacted badly during a draw. What did you do?

ability to manage patient anxiety and physical reactions calmly while still completing the task

Tell me about a time you couldn't get a vein on the first or second try. What did you do, and how did you handle the patient's frustration?

technical troubleshooting plus composure and honesty about limitations

Describe a time you had to explain a procedure to a worried or confused patient in plain language.

communication skill and patient-facing bedside manner

Tell me about a time you had to juggle phones, incoming specimens, and a line of patients at once. How did you keep things from falling apart?

multitasking ability in a support-services environment with competing demands

Have you ever trained or shown a new employee or student how to do something on the job? How did you approach it?

since the role includes instructing others, whether the candidate can teach patiently and clearly

Technical

Walk me through how you confirm you have the right patient before you ever pick up a needle.

whether the candidate follows a strict positive patient ID protocol without shortcuts

How would your approach differ drawing blood from a newborn versus an elderly adult?

age-specific competency and understanding that technique changes across the age spectrum

What's your experience with venipuncture volume, roughly how many draws a day have you handled in past roles?

actual hands-on volume and comfort level with the pace this job requires

What precautions do you personally take when you know you'll be handling blood and body fluids all day, every day?

safety awareness and consistent use of PPE and infection control practices

Situational

Say you get a specimen handed to you that's unlabeled or the labeling doesn't match the requisition. What do you do next?

knowledge of specimen identification protocols and refusal to cut corners on quality control

You've got a stat draw pager going off, three scheduled draws due, and a patient asking questions at the same time. How do you decide what happens first?

prioritization skill in a fast-paced, interrupt-driven environment

This role starts as early as 4 a.m. and includes rotating weekends and holidays. How does that fit with your life right now?

realistic commitment to the schedule rather than a polite yes

What would you do if a physician's office called asking about a specimen request that seemed incomplete or unclear?

comfort resolving requisition problems and communicating with clinical staff

If you noticed supplies were running low mid-shift, what would you do?

initiative and reliability around inventory and equipment upkeep without being told

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 60495 IL ACL Laboratories - Sherman: Support Services Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Part-time day shift hours with start times ranging between 4:00 a.m. - 6:00 a.m. Rotating weekends and holidays required. Pay Range: $18.85 - $28.30 Major Responsibilities: • Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement. • Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary. • Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol. • Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests. • Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment. • Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means. • Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol. • Reviews various pending and management reports. Generates and distributes reports • Provides assistance in support of Billing and other business functions. • Instructs employees and students in phlebotomy and data entry. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Education Required: • High school diploma or equivalent Experience Required: • 1 year phlebtoomy experience, preferred Knowledge, Skills & Abilities Required: • Basic computer skills including experience using computer software applications. • Keyboarding and typing skills. • Excellent verbal and written communication skills. Good listening skills. • Ability to work in a fast paced environment and to handle multiple tasks simultaneously. • Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees. Physical Requirements and Working Conditions: • Operates all equipment necessary to perform the job. • Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs. • Must be able to sit, stand, walk and bend the majority of the workday. • May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents. • Will be exposed to human blood and body fluids. • Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed. • Must be able to handle stressful situations in a calm and professional manner. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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