Phlebotomist/Part-Time/2nd Shift/Lutheran General
Posted Sep 16, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time a patient was scared or upset about having blood drawn. What did you do?
bedside manner and ability to keep a nervous patient calm and safe during the procedure
Tell me about a time you had trouble getting a vein or a draw failed. What did you do next?
technical persistence and knowing when to escalate for medical assistance rather than repeatedly sticking a patient
This role includes training new employees or students in phlebotomy and data entry. Have you done that kind of teaching before?
willingness and ability to mentor others, which is a listed responsibility
Tell me about a stressful shift where things were piling up. How did you stay steady?
composure under pressure in a high-volume, fast-paced lab setting
Tell me about a time a patient or coworker was difficult to deal with. How did you keep things professional?
customer service orientation across physicians, patients, and visitors as stated in the posting
Technical
Walk me through how you confirm a patient's identity before you draw blood.
whether the candidate follows strict two-identifier protocol without shortcuts, since misidentification is the top patient safety risk in phlebotomy
How would you handle a pediatric patient versus a newborn versus an elderly patient when it comes to drawing blood?
age-specific competency, which the posting explicitly calls out as required
What steps do you take to make sure a specimen is labeled correctly and won't get rejected by the lab?
attention to detail on labeling protocol, a common source of specimen rejection and compliance issues
How comfortable are you with computer systems for ordering tests, documenting results, and generating reports?
basic computer and data entry proficiency required for the order and documentation duties
How do you handle being exposed to blood and body fluids day after day, safety-wise?
understanding of infection control and use of PPE consistent with lab safety protocols
Situational
Say you have several draws due at the same time and one is marked STAT. How do you decide what to do first?
ability to prioritize under time pressure in a fast-paced multi-task environment
A doctor's office calls with a request that doesn't match what's in the system. How do you handle that?
problem-solving and communication skills when resolving requisition or order discrepancies
You're on a rotating weekend or holiday shift and short-staffed. How do you keep both patient care and turnaround times on track?
reliability and flexibility with the schedule, since rotating weekends and holidays are part of the job
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As published by Advocate Health.
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