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Pharmacy Technician (Non-Certified)

ThedaCare · Neenah, WI · Full time

Posted Jul 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a non-certified position. What do you know about pharmacy work already, and how do you plan to learn the rest?

What they are checking: Whether they have realistic expectations and a plan to grow, including working toward certification.

Tell me about a time you had to be extremely precise with numbers or details for a long stretch.

What they are checking: Whether their attention to detail holds up over hours of repetitive work where one slip can hurt someone.

Tell me about a time you made a mistake at work. How did you find out and what did you do?

What they are checking: Whether they report errors openly, which matters more in pharmacy than never making one.

What would you do

A nurse calls the pharmacy upset because a medication hasn't come up to the floor yet. How do you respond?

What they are checking: Whether they can stay calm, find the real holdup and communicate clearly with stressed clinical staff.

You notice an order that looks unusual to you, like a dose much higher than you usually see. What do you do?

What they are checking: Whether they know to raise concerns to the pharmacist rather than assume someone else already checked.

The role may cover Appleton, Neenah or Shawano. How do you adjust when you move to a site with different routines?

What they are checking: Whether they can follow each site's procedures carefully instead of assuming everything works the same way.

About the work

How would you make sure you picked the right drug and strength when two bottles look almost the same?

What they are checking: Whether they understand look-alike and sound-alike risks and slow down to read every label.

What do you know about handling controlled substances, and why are the rules so strict?

What they are checking: Whether they take counting, logging and chain of custody seriously, since diversion is a real hospital risk.

How would you restock automated dispensing cabinets on a busy unit without interrupting nurses?

What they are checking: Whether they think about accuracy and timing together, since stock errors in cabinets reach patients fast.

How do you keep clean technique when preparing anything that needs to stay sterile?

What they are checking: Whether they understand that contamination is invisible and that shortcuts in sterile work can cause infections.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Pharmacy Technician (Non-Certified) is responsible for technical knowledge and application of departmental requirements related to accurate medication selection, preparation of sterile and non-sterile product, and timely medication distribution. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory levels, anticipates needed medications and supplies, places and expedites orders, and removes outdated drugs. Obtains an accurate and complete patient medication list upon hospital admission to ensure patient safety where applicable. Job Description: SCHEDULE: Hours of operation: This is a 7 on-7off rotation, with the rotation starting on Thursday Workdays: Sunday - Saturday Work Hours: 1:00pm - 11:30pm Call: No Call Weekend Call: No Call Weekend/Holiday Rotation: Every other weekends KEY ACCOUNTABILITIES: 1.Processes medication orders on time to progress the patient’s plan of care. 2. Is responsible for own and other team members’ adherence to regulatory guidelines and ThedaCare policies. 3. Follows current policies and regulations around preparation of sterile compounded products. 4. Under the direction of the pharmacist, the pharmacy technician carries out delegated tasks to adhere to five rights--right patient, right medication, right dose, right route, and the right frequency--to prepare pharmaceutical products accurately adhering to established guidelines. 5. Completes documentation on time and in compliance with organizational, state, and federal statutes, regulations, and policies relating to the record keeping requirements of pharmaceutical handling. 6. Obtains an accurate admission medication history necessary for the patient care team’s initial assessment by assessing the patient’s ability to participate in a face-to-face interview and applies knowledge of medications to ensure list of medications are complete where applicable. 7. Implements quality measures into product preparation, storage security, and delivery, and when compiling an accurate patient medication history. 8. Responds to patient-related queries and directs them to pharmacists for clarification on issues concerning drug information and interactions. 9. Performs routine maintenance/activities necessary to ensure equipment is in good condition. QUALIFICATIONS: • High school diploma or GED • Commitment to become Pharmacy Technician Certification Board certification (CPhT) within three years of hire PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties . Scheduled Weekly Hours: 35 Scheduled FTE: 0.875 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: PM

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